Community Workforce Connector
EDSI - Philadelphia, PA
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Salary $47,000 yearTitle: Community Workforce ConnectorClassification: Non-ExemptScope of PositionSupport designated community agencies and the local branches of the Free Library of Philadelphia in delivering workforce services within their communities. Partners may include and are not limited to Office of Homeless Services, Frankford CDC, and Community College of Philadelphia, and the Philadelphia School District.Provide basic career services, WIOA intensive case management services, and job matching services to a targeted caseload of jobseekers within the assigned community.Implement quality instructional practices when offering workshops at partner locationsIndependently communicate and build strong relationships with designated community partnerEssential FunctionsDevelop rapport and connect community job seekers to opportunities through presence on-site as well as through virtual engagement by phone/text/video meetings.Assess each individual’s needs to determine if basic services or WIOA intensive services are most appropriate.If assigned to a site full time, determine eligibility, enrollment and offering of WIOA intensive services, including and not limited to vocational training enrollments, On-The-Job Training referrals, and supportive services.When offering services at a site on a limited basis, coordinate referrals to a center of choice for WIOA registration and services.Maintain an organized database of all customers; keep detailed documentation of all contactsEncourage use of virtual services such as workshops and PHL Career Portal.Provide technical support for individuals who need support creating accounts on PA CareerLink’s website and/or PHL Career Portal.Implement and facilitate educational workshops and create and maintain an environment that promotes opportunities for quality interaction and learning through:Establishing clear expectations and encouraging client accountabilityImplementing a structure and plan consistent with prescribed curriculum goalsMaintaining an awareness of differences in individual learning styles and strengthsVary methods of instruction to encourage attention and interestUtilize materials and activities to respond to differences in learning styles and facilitate active learningDemonstrate an awareness and commitment to the balance of individual and group needsSuccessfully collaborate with partners on-site for transparency in information and data sharing.Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform. Data capture is a daily responsibility.Implement project management skills, tools, and methodsDemonstrate fluid approach to work and actively be part of continuous improvementOther opportunities as availableEducation and Experience RequirementsAbility to prioritize tasks, document visits and contactsDemonstrated telephone, computer and written communication skillsModel positive and professional behaviorDemonstrate positive, pro-social interactions with clients, staff and community representativesUse language reflective of a commitment to diversity; demonstrate cultural competenceAbility to maintain flexibility as needs of contract or contractor requirements changeKnowledge of Microsoft Office applicationsBachelor’s Degree in social work, education, or related area is preferred1-2 years of experience in providing career development assistanceMust have notable experience in a team oriented environmentMust be comfortable with travel and access to reliable transportationMust be able to interact and communicate with a wide range of professionals and demonstrate a positive professional attitude
Created: 2024-09-07