Strategic Solutions Engineer
SHI International Corp. - Denver, CO
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The Strategic Solutions Engineer will work as a technology"¯generalist, interfacing with larger customers and engaging in face-to-face meetings. They will uncover and develop opportunities by building strong relationships with the customer. This will include consulting on data center, edge, core, cloud, security, collaboration and services. This individual will need to understand and convey how that technology enables business."¯This position is a remote position requiring residence in the state of Colorado to support business needs as determined by SHI management.Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you’ll enjoy:Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours.Includes but not limited to:Responsiblefor theSolution Practicesales quota intheirterritory/podTake ownership of the sales pipelineforSolution Practiceopportunitiesbyengagingwhereappropriate, following up with prospectsto discover, defendandacquirenew businessCollaborate and engage with customers to ensure account retention and penetratemultiple lines ofsales entry forData Center,Cloud,Network, Security, Collaboration and Servicesbusiness in existing accountsCollaborate, developand execute strategy for top prospectswith the salesteamto discover, grow andacquirenew businessOngoing trainingand learning to understand the company services offerings in all solution practice areasby attending company training and expanding knowledge though self-studyCollaborate and engagewith multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, ApplicationManagers,etcCollaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closingBuilds the region/territory based on strategic account planning done in collaboration with the account executive and extended teamDemonstrates leadership to ensure that thecompany’srecommendedsolutions are comprehensive, achieve customer expectations and meet customer business needs and planningBuildstrongrelationships and trust withthe technicaldecision maker, executive stake holders and own the technical side of customer relationshipsFocused on delivering a world class customer experience according tocompanystandards.Develop relationships with Local Technology Community (MFG’s and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-goingneedsEducate and developsales teams ontechnicalselling,producttraining, services and technology trendsbytaking advantage ofoffice hours,setting upformal trainingandrelationship buildingEducate customerswith product training andpositioningtechnicalsolutionsales cycle managementEngage in regular one on one meeting withmanagerand time with team ensuring value prop, resource usage, opportunity development and visibility toData Center,Cloud,Network, Security, Collaboration and Servicesbusiness (Corp / District / Rep)Bachelor's Degree or relevant work experience required2 years + Experience working in complex Data Center sales opportunitiesMinimum3 years Previous IT Administrator/Management experience desiredProficient with Microsoft Office Products Visio, PowerPoint, Excel, WordExperience supportingEnterprise, SLED and Higher Education organizations desiredAdvanced knowledge of servers, storage, networking,virtualization, cloudand unified communication and collaborationregarding their impact on the businessKnowledge of Converged Infrastructure of servers, storage, networking and virtualization regarding their impact on the businessDeep Familiarity with the RFP process and possess a winning recordExperience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, mirroring, active/standby, active/active, clustering)Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.e. VMware, Hyper-V, Citrix, VDI)Expertise in mainstreamtechnologies to include: Dell/EMC, NetApp, HPE,Cisco,Palo Alto,Pure Storage, Azure and AWSExperience withPublic and Private Cloud SolutionsOutstanding written and verbal communicationAble to build relationships with customersProactive mindsetExcellent Presentation & Negotiation SkillsAbility to work effectively, add value as a team member and assume a leadership role for the team.Ability to train and disseminate information within an Area or Operation.Ability to resolve and close complex technical and selling situationsAbility to work effectively within all levels of an organization, both internally and externallyAbility to work both individually and in a team environmentMust be results driven with a strong sense of urgencyAttention to detail, organization, and follow up skills are criticalInitiative to research and resolve problems with a positive attitudeExceptional time management& organizationStrong documentation skills to include system/network diagrams and presentationsPossess a real passion for technologyTravel to client locations required up to 75%Extended hours are required to complete some special projectsThe estimated annual pay range for this position is $180,000 - $260,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity - M/F/Disability/Protected Veteran Status#LI-RW3#LI-Remote
Created: 2024-09-07