Scheduler
Essen Medical Associates - , NY
Apply NowJob Description
Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. launched Intention Health Ventures to develop and commercialize our technology innovations.Job Summary: Scheduler, or Appointment Scheduler, coordinates appointments for employees, customers or patients. Their main duties include planning weekly employee schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times.Responsibilities include:Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointmentsScheduling appointments for patient consultations, procedures and visits with medical personnelLiaise and coordinate with health care professionals about schedules, patients and any changesAccept and submit insurance claims and payment, as well as perform billing dutiesResolve scheduling conflicts as they occurJob requirements:High School Diploma or Equivalent (GED);2 years of working experience in the medical field or customer service.Healthcare experience a plusKnowledge of insurance requirements and medical terminology preferred.Minimum 1-2 years scheduling experienceExperience with ECW strongly preferredBilingual (Spanish / English) is a plus but not a requirementSuperb communication skills (written, oral, and listening)Must be able to maintain professionalism and a positive attitude.ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYEREssen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Created: 2024-09-07