Administrative Coordinator
Joni and Friends - Agoura Hills, CA
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Duties: Under the supervision of the Area Director, support the overall objectives of Joni and Friends' U.S. Ministries department. Perform duties and responsibilities including, but not limited toGeneral Administrative DutiesSupport the Area Team model by executing assigned responsibilities to recruit, select, and equip Area TeamsGreet and receive guestsAnswer and direct incoming phone calls and retrieve messagesCreate, update, and distribute ministry materials such as prayer calendarsOrder products and office supplies, maintain product inventory, fill resource and information requestsProcess printing ordersSubmit business card and graphics orders through the Marketing toolboxGather data via Salesforce, Certify, Mineral Tree, Sage Intacct, and any other software applications. Provide standard reports and statistical analysisComplete monthly expense and other reportsOrder and manage holiday card mailingsParticipate in ongoing training in Salesforce, Certify, Mineral Tree, Sage Intacct, and any other software applicationsTrain, schedule, and oversee volunteers for assistance with administrative tasks Ensure Salesforce accuracy regarding volunteer contacts and campaign participationProvide event administrative support such as registration, name tags, participant materials, and follow-upDevelopment DutiesEnter daily donor updates (notes, contact changes, actions, etc.) into SalesforceMaintain database accuracyDocument constituent communications and touch points in Salesforce (manually or via Action imports) As Area Director requests, complete donor touchpoints (e.g., thank you calls for entry level donors)Run reports, and provide mailing listsFollow New Donor welcome process and complete timely mailing of New Donor thank you cards and welcome packetWrite and mail constituent and donor communication cards (birthday, prayer, sympathy, etc.)Use approved thank you designs in the Marketing Toolbox or obtain Area Director and Marketing approval for locally created thank you note designsCoordinate timely gift acknowledgement/thank you card mailings including recurring monthly (Luke 14 Friends) donorsCoordinate and complete Lapsed Donor calls/cards with volunteer supportManage email promotions with MarketingOrganize and complete any donor cultivation related projects (e.g., year over year comparison reporting and touches for entry-level donors)Accounting and Income SubmissionFollow all Joni and Friends Accounting policies. Complete training and maintain proficiency in Accounting software (Certify, Mineral Tree, Sage Intacct)Maintain Area Ministry checking account expense and petty cash records via Quicken/QuickBooks or other softwareReconcile monthly bank statementsSubmit thorough, timely, and accurate Area Ministry monthly reports, staff Visa/expense reports, and accounts payable requestsAssist with event payment processing (Family Retreat and other events)Deposit and process income weekly or immediately if ≧ $1,000 Pay and/or automate office expense paymentsArea Ministry Website and Social MediaMaintain Area Ministry website and submit timely updatesAs the Area Ministry's primary social media representative, schedule regular posts on specified platformsParticipate in any social media coaching and training calls hosted by the Marketing department Maintain social media calendar using Trello and other toolsAdditional ResponsibilitiesPeriodically drive to post office, bank, storage facilities, and other places of business for specific ministry purposesWork occasional evenings or weekends to assist with events or workshopsTravel overnight when necessary to attend retreats or conferences Other duties and projects as assigned by supervisor to support department and organizational needsQualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faithDesire to serve in a growing and dynamic Christian service ministryBachelor's Degree or related experience requiredSalesforce or similar database experience requiredStrong organization and time management skills, including rigorous attention to detailMust have a valid driver's licenseAbility to lift 10-20 poundsMust be a self-starter, a team-player, and have strong interpersonal skillsPrevious administrative experience preferredStrong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the InternetUnderstanding of Christian ministry and specifically Joni and Friends is desirableCompensation is $20.50-$22.50. This is a hybrid position, in office Monday-Thursday, remote on Fridays. Prior to applying for any position with Joni and Friends, all applicants must review our
Created: 2024-09-07