Group Sales Manager| PPG Paints Arena
Oak View Group - Pittsburgh, PA
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Group Sales Manager is responsible for generating sales of new and renew Group Ticket Sales and grassroots marketing efforts. The ideal candidate is someone with prior ticketing and/or sales experience working within sports and entertainment ticket sales. The Group Sales Manager reports directly to the Director, Ticketing.This role will pay a yearly salary of $47,700 + CommissionBenefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).This position will remain open until October 31, 2024As a leading entertainment venue,PPG Paints Arenais the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania, and home to the NHL’s Pittsburgh Penguins.Maintain and develop excellent business relationships with group leaders and promotersDevelop, maintain and grow a group sales lead database Promotes Group Experience for selected family shows, sporting events, concerts, events and special event packagesOrganize and implement sales strategiesTrack and manage weekly/final sales and activity reportsCollaborate with Marketing to design advertising materials to promote events, which includes e-blast communicationsResponsible for continuing development of Group Experience and creation of new revenue streams for department and venueCoordinate all group sales offers with the box office and promotersNegotiate group sales agreements with promotersAttend events to manage sales related activitiesUtilizes Ticketmaster to process ticket orders, troubleshoot customer issues and provide staff supportAssist the Director of Ticketing and Box Office Manager on event days for ticketing as neededPerform other duties as assignedTicketing and/or Group Sales experience in sports and entertainment preferredMinimum of 3-5 years of work-related experienceBachelor’s Degree in Business, Sports Management, Marketing or another related fieldExcellent interpersonal, verbal and written communication skillsAble to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure by working on multiple projectsAble to work well within a team environmentExudes exceptional guest service qualities, leadership skills, and professionalismUtilizes excellent interpersonal and written communication skillsDemonstrates ability to prioritize multiple projects and find solutions to issuesProfessional presentation, appearance, and work ethicAbility to work under limited supervision and to interact with all levels of staff including managementCompetitive, self-motivated and creative-thinking skills and a team-first attitudeAbility to work flexible hours including evenings, weekends, and holidaysSome travel as neededMust be available to work flexible hours, which will include evenings, weekends, and holidaysProficient in Microsoft OfficeTicketmaster Host and TM1 preferredAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Created: 2024-09-07