Housekeeping Supervisor

Opportunity: Housekeeping SupervisorSupervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.Your Growth PathExecutive Housekeeper - Front Office Manager - Assistant General Manager - General ManagerYour FocusTrain, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.Issue cleaning supplies and equipment to associates.On occasion, clean rooms or assist staff with cleaning rooms.Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.Supervise laundry employees, if applicable.Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.Follow sustainability guidelines and practices related to HHM’s EarthView program.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Practice safe work habits and wear protective safety equipment.Assist in the breakfast area as needed.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma preferred.Previous housekeeping experience or equivalent training required.Previous supervisory responsibility preferred.HHM Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, and weekends.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItThe Fairfield Inn and Suites Washington, DC Downtown is located in the heart downtown DC next to Capital One Arena. Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer.HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.To see other opportunities at this location, click here.

Created: 2024-11-02