Service Billing Rep
CoolSys - East Syracuse, NY
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With over 150 years of experience, and headquartered in Southern CA,"¯CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting."¯CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets."¯WHY JOIN USWe understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:Competitive payMedical, Dental, Vision and Prescription coveragePaid vacation and holidays401(K) matchLife insurance, AD&D and long-term disabilityTuition reimbursementOpportunities available nationwideEmployee discounts on vehicles, hotels, theme parks, select cell phone bills and so much morePet InsuranceLegal Plan, and ID Theft ProtectionAs aSERVICE BILLING REP, you will provide reception/customer service and administrative support for the corporate office.Review labor, material, and notes of work performed on technician work ordersProcesses all paperwork necessary for invoicingMonitor shared inbox and upload technician forms to GP3 or respective customer websites as neededDevelop knowledge of customer contracts and proceduresData entry as neededAll other duties as assignedAbility to handle multiple tasks concurrentlyStay calm under pressureAble to actively listenHighly organized and strong attention to detailExcellent verbal and written communication skills“Can do” attitude and demonstrated commitment to get the job done.Reliable and dependableFriendly and helpful demeanorEducation/Experience:Education and/or experience equivalent to 3-5 years of office-based reception/ customer service experience.Language Ability:Able to read, write, and communicate effectively and professionally. Able to present information and respond to questions from peers and managers.Time Management:Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects. Able to follow instructions thoroughly and completely. Able to work with minimal supervision.Math Ability:Able to add, subtract, multiply, and divide in all units of measure.Computer Skills:Proficient with word processing/data entry, spreadsheets, use of the internet and email. Able to use Microsoft Office at an advanced level.Today, there are 26 different companies that make up the CoolSys family of brands.Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!Connect with usonFacebookand Twitter.Coolsysis an EEO/AA Employer. "¯All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply."¯Pre-employment background screening (criminal andMVR for driving positions) anddrug testing are"¯required"¯for all positions.Coolsyswill consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Created: 2024-09-07