Plumbing Maintenance Technician
Apex Service Partners - Bloomington, MN
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Plumbing Maintenance TechnicianJob SummaryAt HERO, The Plumbing Maintenance Technician’s role is critical in ensuring the functionality and safety of plumbing systems for our customers. The ideal candidate will have a strong background in plumbing maintenance, repair, and installation, with a focus on delivering high-quality service while recommending upgrades and improvements of plumbing systems while maintaining compliance with health and safety standards.Hours7am-4pm (Last dispatch by 4pm), Monday thru FridayOvertime is offered by management when available, and may at times be requiredEssential Job DutiesMeet expected metrics and key performance indicatorsPerform routine maintenance and safety inspections of plumbing systems to identify and address issues promptly while offering solutions.Establish customer rapport to sell the right products and servicesConduct repairs and maintenance of plumbing fixtures and systems, including sinks, faucets, toilets, water heaters, and pipelines.Collaborate with other maintenance and plumbing team members to troubleshoot complex plumbing issues.Install new plumbing systems and components as needed.Understand and follow all procedures as well as demonstrate our Core ValuesRespectfully work with teammates, dispatch, managers, and other in-house staff to ensure smooth operation for completed and incomplete jobsMaintain a clean and inventoried truck as well as keeping jobsites clean if not cleaner then when arrivedParticipate actively in all training and meetingsHave accurate notes, invoices, options, as well as model and serial numbers from equipment serviced recordedExecute a consistent customer walkthrough on calls in accordance with company standard and processJob RequirementsDemonstrates Hero core values at a high level (T.R.U.E.)Valid driver’s license with clean driving and criminal recordAble to communicate professionally, clearly, and concisely with other team members, management, and customers via phone and emailAbility to lift 50+ pounds, climb stairs and ladders, and work in small spacesAttention to detail and thoroughness in completing work tasks.Highly motivated, flexible, and great attitude on lifeOutgoing personality that blends well with a fast-paced, goal-driven environmentKnowledgeable on current processes, procedures, and any other necessary informationDemonstrates a strong ability to multi-task and problem solve with a sense of urgencyOn time, with a clean presentation of them self, meeting the dress code, and prepared to work every dayBe highly skilled in troubleshooting and creating accurate solutions for our customers on all types of relevant systemsKnowledge of plumbing systems, fixtures, tools and equipment.High school diploma or equivalent; technical school or apprenticeship is a plus.
Created: 2024-09-07