Sales & Customer Service Associate

Where Better Careers Begin!Massage Envy SpringfieldDo you have a passion for helping others? At the Massage Envy Springfield franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Perks & Pay:Competitive base payplus bonuses and commissionsHealthcareMatching 401(k)Paid time off for full time employeesEmployee referral bonus programEmployee Assistance ProgramA flexible schedule for a better work/life balanceIn-depth product and service trainingA free massage, skincare or stretch service each month40% off all productsQualified Candidates:Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)Are critical thinkers with excellent math and computer skills and the ability to multitaskHave great people skills and can establish positive relationships with guestsAre supporters of total body care with a general knowledge of massage and skin care servicesDay-to-Day:Provide outstanding customer service and help everyone feel valued and understoodPromote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendationsSupport clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questionsHelp grow and retain a client base both in-person and through phone/email outreachCulture & Support:Trained leadership that is invested in YOUR successAward programs (like Sales Associate of the Year)A caring community that strives to celebrate individuality and share knowledgeIf you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Created: 2024-10-19