Customer Account Executive

Are you dedicated to meeting the expectations and requirements of internal customers? Can you skillfully negotiate in tough situations and settle differences with minimal noise? Do you pursue everything with energy, drive, and a need to finish? TeamDynamix is looking for a remote Customer Account Executive to join our Client Services team. The ideal candidate will have worked in fast-paced organizations with rapid growth and have strong experience in generating new opportunities in assigned accounts through prospecting as well as managing relationships. ​​​​​​About the RoleWork with current clients to develop and execute win/win negotiation strategies that maximize contract value while protecting and enhancing the customer relationship in assigned accounts. Establish buying influences, budgets, and purchasing criteria for assigned accounts. Become a subject matter expert on TeamDynamix licensing models to provide both sales and customers assistance in licensing discussions. Connect with customers to scope out any consulting, implementation, or professional services engagements and work to ensure continued engagement and customer value realization. Work closely with Solutions Consultants to engage in product discovery calls and provide demos for expansion opportunities. Generate and develop new opportunities in assigned accounts through prospecting. About YouCompetitively optimistic. You believe that you can - and will - win. Personable. You know that people don't buy from businesses; they buy from people. Responsive. Keeping the customer relationship foremost in mind is what drives your actions. Consultative. You know how to identify a client's needs and help them find the best solution. Effective at follow-up. You find creative ways to add value and stay top of mind for clients.About Your QualificationsAssociates degree; bachelor's degree preferred. 3 - 5+ years of SaaS sales experience with a documented history of success.Ability to use customer relationship management (CRM) software. Skilled in customer service focus to include assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction. Strong active listening and critical thinking skills. Excellent time management skills. Team player mindset with a track record of building positive relationships with peers and others within a company. Ability to travel 1-2 times per year.If you believe you would add value but don't meet all the criteria we've laid out, we'd still love to hear from youAbout UsnnWork better together. Our philosophy is that technology should be easy to use, own, and operate - so we put IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Service Management (ESM) together - on one, simple, codeless platform. From there, we focused on enterprise connectivity and workflow by delivering iPaaS with ITPA. Life is complicated enough... we make it easier. More at , @TDXBuzz, LinkedIn.nnWhat We OffernnntCompetitive compensation that reflects employees' skills and contributions. ntComprehensive health insurance plans. ntWellness programs that promote physical and mental well-being. ntTraditional and Roth 401(k) savings options with company match. ntRemote-first with flexible working hours. ntPrioritized work-life balance, with 15 observed days off in addition to PTO. ntFamily-friendly policies including paid parental leave. ntPaid life insurance, short-term, and long-term disability insurance. ntRegular acknowledgement of achievements with recognition programs. ntCounseling services and resources for personal and professional challenges. ntTransparent communication about company goals, strategy, and performance. ntRegular feedback sessions and performance reviews. ntAnti-bias and anti-harassment training programs. ntTrust and autonomy in decision-making within your role. ntWork environment that encourages you to be your authentic self. ntFlat management structure with approachable leaders who want to hear your feedback. ntBacked by two private equity firms that invest in high-growth private companies across North America. nnnDiversitynnAt TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don't always get it right. We're continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply.nnWe're looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we'll add it here.nnEqual Opportunity StatementnnTeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace. nnPrivacy PolicynnOur privacy practices can be found

Created: 2024-10-19