Patient Services Representative

Our groundbreaking hospice and palliative care programs offer a broad range of facility based services, as well as in the community, to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care.When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won't find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals. You take care of our patients, residents and health plan members, and we will take care of the rest!Benefits include:Sign-on Bonuses ORStudent Loan Assistancefor clinical staffFREEOnline RN to BSN and MSN degree programs!Tuition Reimbursementfor all full and part-time staffDependent Tuition Reimbursementfor clinical staff!Generous paid time offAffordablemedical, dental and vision coverage for employee and family membersTwo retirement plans! 403(b) AND Employer Paid PensionFlexible spendingAnd MORE!MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)This is a grant funded position with a duration of one year.The Patient Representative plays an integral role in improving the patient/family experience while on hospice service. The Patient Representative provides supportive calls to the patients and families at end of life, maintains patient experience data and communicates patient/family needs and concerns to the teams and Quality Review Coordinator.Manages coordination of calls as initiated by workflow and as initiated by primary members of the IDT, noting need to follow up with phone calls and visits.Participates and contributes to the Interdisciplinary Team Process.Displays professionalism during all communication with patients, families and co-workers. Reports all Patient Experience Program shift occurrences and complaints.High School Diploma or equivalent requiredPrior experience working within a healthcare environment, hospice preferred knowledge of hospice HIS requirementsExcellent verbal and written communication skillsUse of various computer programs including Microsoft Word, Excel, and Power PointUSD $38,545.53/Yr.USD $48,181.92/Yr.

Created: 2024-10-19