Department Director, Patient Access
Grand View Health - Sellersville, PA
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The Department Director of Patient Access plans, directs, supervises, coordinates, and monitors patient registration policies and procedures for all inpatient and outpatient care on a continuous basis to provide safe and expedient care for the patient.The primary responsibilities of the Department Director of Patient Access:Serves as a liaison with physicians, nursing, and ancillary departments to continually provide quality care during the scheduling and registration process.Manages Central Scheduling including all of the ancillary departments outpatient appointments.Oversees insurance verification, pre-cert verification, co-pay validation, as well as out-of-pocket estimation.Provides new employees with orientation and on-the-job training so employee has necessary registration/Scheduling skills.Conducts Performance Evaluations with an emphasis on the patient experienceCreates /Implements staffing plans for each site based on volumes and hours of operationMaintains current knowledge of all 3rd party payors. Implements policies/procedures to insure compliance with regulationsDefines and implements quality and productivity metrics to insure each staff member's efforts are maximized.Education and Experience:High School Diploma/GED and a minimum of five years hospital Patient Registration experience, requiredBachelor's Degree Business, Health Administration, or similar field of study, highly preferred At Grand View Health, we offer a competitive salary and comprehensive benefits to part time and full-time employees including:Medical, dental, & vision insurance available 1st month after start dateWellness and gym discounts403BOn-site discounted childcare centerTuition reimbursement up to $5250 per yearFree life insurance for full time employeesPaid time offSick time for full time employeesFlexible spending accountsEmployee referral bonusEmployee discount programFree parking
Created: 2024-09-07