District Service Manager
ImageFIRST - Baltimore, MD
Apply NowJob Description
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Check out our company page: https://www.imagefirst.com/company/Due to continuing growth, we are seeking aDistrict Service Manager to join our team.1st shift: 6:00am - 4:00pmPay:$65,000 - $75,000 (based on experience) + yearly bonus based on KPIsCar Allowance: $500.00/monthFuel CardRESPONSIBILITIES:The primary focus of this position is to manage, direct, and develop customer relations and service management. The district service manager will oversee 3-5 routes and manage the growth opportunities within these routes. Routes start as early as 2:30am.RESPONSIBILITIES:Hire, train, develop and coach service personnel to be in compliance with company service and quality standardsManage acceptable performance standards in sales, merchandise management, growth, and retentionEnsure accuracy and timeliness of daily invoicesDrive overall account improvement with new products and servicesManage and maintain a recurring revenue streamExecute business plan for renewing, expanding and developing route businessEnsure 100% completion of quarterly customer contacts and auditsSupport and assist sales culture throughout the organizationPromote safety, security and self developmentSupport an empowered, self directed team conceptAdherence to all policies, guidelines and outside agency complianceRequired Competencies:Be Respectful: Value all we come in contact withBe Remarkable: Create a positive moment with every interactionBe Safe: Keep ourselves and those around us safeBe Honest: Be guided by truthfulness in all we doBenefits:Competitive payMedical, Dental, VisionPet, Legal, and Hospital Indemnity Insurance401k (match)Paid Time Off PackageGreat company cultureCollaborative team environmentEOE / Drug-Free WorkplaceWe are proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, anddiversityof our associates.#INDIF #LI-BD1
Created: 2024-09-07