Sales Associate, Robert Graham - 239-211 NorthPark
Centric Brands - Dallas, TX
Apply NowJob Description
ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.SALES GENERATION:Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goalsSupport the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize salesDemonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the companyWork with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local marketCUSTOMER SERVICE:Ensure all associates provide the highest level of customer service to achieve World Class Service standards.Resolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandiseOTHER TRAITS:Is dedicated to meeting the expectations and requirements of internal and external customers.Gets first-hand customer information and uses it for improvements in products and services.Acts with customers in mind; establishes and maintains effective relationships with customersMinimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brandHigh School Diploma or equivalentA strong commitment to customer service and teamwork Excellent brand and product knowledge Flexibility to work a retail schedule which includes evenings, weekends, and holidaysAbility to lift up to 50 pounds of merchandiseKnowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, OutlookExperience working in a sales-commission environment preferred*This commission eligible position will receive a generous employee discount at Robert Graham.Robert Graham is an equal opportunity employer#LI-HR1
Created: 2024-09-07