Member Services Representative
MJHS - New York City, NY
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The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won't find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals. You take care of our patients, residents and health plan members, and we will take care of the rest!Benefits include:Sign-on Bonuses ORStudent Loan Assistancefor clinical staffFREEOnline RN to BSN and MSN degree programs!Tuition Reimbursementfor all full and part-time staffDependent Tuition Reimbursementfor clinical staff!Generous paid time offAffordablemedical, dental and vision coverage for employee and family membersTwo retirement plans! 403(b) AND Employer Paid PensionFlexible spendingAnd MORE!MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail. Receives requests for adjustments on claim issues. Receives requests for disenrollment.High School DiplomaMinimum 6 months call center experienceMicrosoft WordExcellent skills in telephone communication and a professional demeanorAbility to manage multiple tasks and work consistently in a fast-paced environmentUSD $38,545.53/Yr.USD $48,181.92/Yr.
Created: 2024-06-17