Technical Services Consultant / IT Consultant
MainSpring - Frederick, MD
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Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)Job Location: DC Metro AreaType: Fulltime, Mon-FriNumber of Openings: 1Start Date: ContingentThe Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization's success. Primary Roles and Responsibilities:Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).Consult with end users and manage back-end systems.Plan, execute and deploy computer, server and cloud solutions.Implement network and printer reconfigurations.Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Job Requirements and Qualifications:Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and aboveInstall, configure and troubleshoot Microsoft Windows 11Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365Hands-on experience with ISP/router/firewall managementThorough knowledge of Ethernet network environments, Active Directory user and group managementAbility to troubleshoot computer and peripheral hardware issuesMicrosoft certifications preferred, specifically Azure, Intune and Power BIExperience with ConnectWise Manage and RMM preferredCisco, Apple, VMware, CompTIA certifications a plusNIST 800-171/CMMC experience preferredAWS certification preferredExcellent customer service skills and strong interpersonal communications skillsEffective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlinesVersatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisionsOwn vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.About MainSpring:MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian's 50 Great Places to Work and
Created: 2024-09-07