Test Job for Contract Portal
Pilot Group of Companies - Mobile, AL
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CMS Customer Service RepresentativesCMS is actively recruiting for customer service representatives, claims processors, and administrative support staff. Our centers provide support to insurance adjusters, insurance carriers and their customers during catastrophic events like hurricanes, floods, and earthquakes.CMS provides competitive wages and 401k, along with access to a Flex spending account.Team members can provide a variety of services including:Receiving first notice of loss inbound callsMaking initial contact calls and follow-up calls to InsuredsTracking claims process and complianceResearching prior lossesNotifying and updating agentsMonitoring faxes and e-faxes for proper distributionSystem and software in-house trainingData EntryDo you have the skills and knowledge we need?Data-entry skillsProficiency in Word and ExcelProblem-solving skillsCommunication skillsCustomer Service experienceMulti-Phone-Line experienceCall Center experienceOptional (But Desirable) Skills:Database applicationsEstimating software knowledgeMulti-Lingual proficiency In addition to some combination of the above skills and abilities, the successful candidate will have a professional approach to the job, a strong work ethic, ability to track details while handling multiple tasks, ability to work with a team, and a commitment to providing the best possible service to customers.If you are 19 years or older, possess the above qualities and are interested in the available benefits, you may be eligible to showcase your skills while assisting the country’s largest and best known insurance companies.Please note some criminal offenses may be a disqualifer for employment.
Created: 2024-09-07