Beverage Manager | Kalamazoo Country Club
Greenleaf Hospitality - Kalamazoo, MI
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Top Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work with a Food and Beverage Team that is fun, creative, and enthusiasticYou will have the opportunity to grow your skills and experience in an environment that fosters growth and developmentJob Summary:The Club’s Beverage Manager plays an important part in our operations to ensure the membership and their guests have an exceptional experience each time they visit our property. Responsible for management of all bar areas in a manner most pleasing to members and guests. Meet revenue and expense budget goals and manage within budgetary restraints. Supervise beverage department personnel, and develop and implement programs to increase revenues and job performance. Will oversee inventory for all beverages and develop and implement operational procedures.What You’ll Be DoingDevelops and maintains a bar product and supplies inventory system for alcoholic beverages including wines, non-alcoholic beverages and mixers glassware and paper and other bar supplies.Plans promotional strategies and materials; develops recipes to improve the beverage program for members and guests.Maintains cleanliness and sanitation of bar areas, glassware and equipment through regular inspections.Develops standard operating procedures to help assure that bars are set-up and operated efficiently.Maintains an adequate supply of liquors, wines, beer and other beverages with an effective inventory management system.Recruit, train, schedule and supervise bar personnel according to established club procedures.Maintains and keeps current beverage-related training manuals.Works with Service and Training Manager, Special Events Manager and others to ensure efficient beverage service in all of the club’s outlets and for special functions.Interacts with Purchasing Department personnel relative to the procurement and receiving of beverage products and supplies.Works with the Food and Beverage Director, Dining Room Manager and others to develop wine lists.Handles complaints from club members, guests and others relative to the Beverage Department.Produces shift reports containing information on member-related issues, cover counts and any other concerns occurring during that time period.Assists with private parties and service in food and beverage outlets when necessary.Plans and develops training programs and professional development opportunities for himself or herself and all other beverage personnel.Keeps current with changing member preferences and industry trends relative to the beverage operation.Conducts scheduled meetings with service staff.Schedules wine and beer samplings with distributors to continuously improve the variety and quality of beverages available to club members and guests.Monitors bar closing procedures (checklist) and assures that area is secure May serve as bartender, if needed.Plans special wine promotions for members.Assures that the club’s policies and procedures for selling alcoholic beverages are consistently followed in all beverage outlets and at all club functions.May serve as club’s opening or closing manager or manager on duty.Maintains a service log regarding any notable member or guest behavior.Schedules maintenance of draft beer tappingWhat You Need for this PositionA Bachelor's degree is preferred but not requiredPrevious management experience, preferably in Food and BeveragePrevous experience in country club dining preferredAbility to work holidays, nights and weekendsAn understanding of the basic fundamentals of fiscal responsibilityExcellent customer service skillsPassionate about the guest experienceAbility to stand for long periods of timeOccasionally abile to lift up to 40 poundsWhat's in it for YouAnnual bonus opportunityAccrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued401K with 100% match up to 3% and 50% match upfor the next 2%Medical/Dental/Vision/Disability/Life InsuranceRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% discount on GHG outlets(1) shift meal provided per dayDiscounted hotel rates at Radisson Hotel Group branded properties worldwideMonthly cell phone stipendsAnnual leadership classes and trainingsParental Leave ProgramFlexible work schedule
Created: 2024-09-07