Customer Service Representative I
Trudell Medical Limited - Plattsburgh, NY
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Job Purpose:The Customer Service Representative is to provide exceptional support to our internal and external customers through effective communications and sales order processing.KEY DELIVERABLESCustomer Service Sales Order ProcessingProcess and package promotional material for customers and sales personnelCommunicationField written & verbal communications in following areas to bring resolution of customer concerns while maintaining dialogue to meet target audience expectations Function, purpose and design of Monaghan Medical productsPricing, distribution & marketing of Monaghan Medical productsThorough & prompt communication processing Technical skills Process customer service functions in Great Plains, such as compute pricing, prepare & process sales orders, credits Documentation processing through Electronic Data Interface (EDI)Utilize and maintain skills in Microsoft Office; Excel, Outlook, Word
Created: 2024-09-07