Temporary, Transportation Planner

What We Do - Accountabilities * Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations * Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing * Follow customers' routing instructions to minimize chargebacks * Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations * Identify and recommend routing efficiencies Essential Functions * Assigned specific outbound customers / accounts * Support and build relationships with assigned accounts * Use warehouse management system to identify orders that are available for shipment creation * Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups * Monitor emails and customer routing portals for customer response to routing requests * Utilize reporting tools to monitor shipment pickup status * Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk * Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files * Maintain current and create new work instructions, accurately detailing shipping requirements for each account * Effective usage of TMS (transportation management system) for shipment building / creation * Maintains critical internal & external customer, carrier, and order management contacts * Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues * Plan with DC operations daily to ensure continuous product flow Preferred Qualifications & Education * Bachelor's Degree, Associate's Degree preferred * Experience in a Distribution Center, Transportation Department or Customer Service field preferred * Ability to partner with multiple cross-functional teams * Ability to problem solve and innovative thinking abilities * Strong attention to detail and accuracy * Proven organizational, prioritization and time management abilities * Ability to communicate professionally, both orally and in writing * Capability to manage multiple tasks, simultaneously, without compromising quality * Working knowledge of Microsoft Office Suite, basic typing skills and experience with a Warehouse Management System/Transportation Management System (TMS) * PKMS & AS400 knowledge preferred Physical Requirements and/or Environment * Office/Cubicle/Distribution Center

Created: 2025-03-12