Director Banquets
Holiday Express West Allis - Rancho Santa Fe, CA
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Job Summary The Director Banquets is responsible for ensuring the efficient operation of the Banquets Department with a focus on cost control and exceptional guest service. The Director Banquets works closely with the Banquets Manager in hiring, training, coaching, disciplining, and reviewing banquet staff. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly. Exempt managers must customarily and regularly direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time, and job duties must also involve the use of discretion and independent judgment more than 50 percent of the time. Qualifications High School diploma or equivalent required with at least 3 years of progressive experience in a hotel or related field. Supervisory experience required. Must be proficient in Windows operating systems. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Job Responsibilities Approach all encounters with guests and employees in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards #J-18808-Ljbffr
Created: 2025-03-12