Program Manager

Job Overview of Program Manager The Cottage Program Manager is the leader in the cottage program, ensuring that all respective work activities support the children in their daily routine with programming. They are responsible for ensuring effective, safe, and therapeutic operation of the Cottage. This includes planning, monitoring, and improving the overall Residential Services delivered to the children in the cottage with the goal of providing the highest quality service possible. The Program Manager is responsible for ensuring that Sanctuary, therapeutic techniques, and professionalism are all reflected in the everyday actions of all staff members. This position will work closely with its counterparts including, but not limited to, the Orchard School, Clinical team, health center professionals, and facilities dept. Additionally, the Program Manager is responsible for ensuring that the direct care team is properly informed and trained on the best and most therapeutic practices offered by the agency. This includes ensuring that all team members are in compliance with agency and industry mandates. Hours of Program Manager: Sunday-Thursday 9am-5pm with flexibility as needed Essential Duties of Program Manager Key duties of this position include, but are not limited to, the following: Understand and support the agency's mission, vision, guiding principles, and treatment philosophy. Ensure that children are always supervised by staff, based on their level, to assure everyone's safety. Assist the Program Manager in developing and maintaining a staffing schedule. Ensure that Safety Plans and ICMPs are in place, available to all staff, and actively used to guide treatment. Understand, reinforce, role-model, and consistently use all TCI Training and techniques. Have advanced knowledge of crisis assessment & intervention, and be available to staff as needed during emergency situations. Participate actively in all aspects of recruiting, interviewing, hiring, and training Milieu Therapists. Monitor cottage budget lines to ensure the best use of resources to meet program needs. Consistently monitor staff performance in all job tasks, providing feedback, instruction, support, and/or disciplinary action as needed. Develop a SELF-based assessment of each child's individual history, issues, and needs, and communicate this assessment with all colleagues on the treatment team. Train and orient new staff on all job tasks and responsibilities. Support the overall strategic plan of the organization. Ability to adhere to our organization's core values and commitments. Essential Qualifications of Program Manager Key qualifications include: Master's Degree in a related field with 2 years direct care experience with children and 1 year of administrative/supervisory experience, or a Bachelor's Degree in a related field with 4 years direct care experience with children and 3 years administrative/supervisory experience, or an Associate's Degree in a related field with 6 years direct care experience with children and 3 years administrative/supervisory experience, or a High School Diploma with 8 years direct care experience with children and 4 years administrative/supervisory experience. Strong oral and written communication skills. Excellent managerial and administrative skills required. Knowledgeable of trauma-informed care, preferably in a residential setting. A valid driver's license in good standing for a minimum of 3 years. The ability to maintain a driver's license in good standing according to our policy is required. A demonstrated ability to work collaboratively with a multi-disciplinary team. Multi-lingual a plus. CPR/First Aid certification (in-service trainings are mandatory). Ability to access and utilize the ADP app on a smartphone or other device for access to agency programs. Benefits Of Program Manager Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time. Health Insurance. Dental Insurance. Vision Benefits. 401(k) Employer Contributions. Tuition Reimbursement. Aflac Benefits. Flex Spending Accounts. Employer Paid STD, LTD, and Life Insurance. Professional Development. Physical/Travel Requirements Lift. Reach. Walk. Climb stairs. Bend. Candidates who are successfully hired must participate in our Therapeutic Crisis Intervention training, which concludes with a written and verbal test, and you will be evaluated on conducting a proper physical restraint. The employee must be able to meet these requirements with or without a reasonable accommodation. Disclaimer Nothing in this job description restricts Andrus' right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer. #J-18808-Ljbffr

Created: 2025-03-12