General Manager
Hersha Hospitality Management - White Plains, NY
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Opportunity: General Manager Join our leadership team at the Hyatt House White Plains, where you'll oversee all aspects of hotel operations. This role requires a results-driven leader with a passion for exceptional guest experiences, team development, and operational excellence. Your Growth Path Area General Manager - Regional Director of Operations - Vice President of Operations Your Focuses LeadershipLead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest ExperienceEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial PerformanceDevelop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational ExcellenceMaintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Follow sustainability guidelines and practices related to the HHM Hotels EarthView program. Employee DevelopmentFoster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field. Previous hotel management experience required. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It The compensation range for this role is $140,000.00-$150,000.00 and the determined salary will be commensurate with the candidate's qualifications and experience within the hospitality industry. About Us Located in the Westchester Corporate Park and situated right off Interstate-287, the HYATT house White Plains hotel offers travelers access to popular local destinations that include Westchester Mall, Rye Playland and is only mere minutes from New York City. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.#J-18808-Ljbffr
Created: 2025-03-11