Sales Coordinator

Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for a Sales Coordinator to join our team! The Sales Coordinator is responsible for managing the sales operations for Director of Sales, Business Development Managers, and Sales & Catering Managers. Essential Functions: Serve as first impression of hotel as lead catcher for all inbound inquiry calls, emails, walk-ins, and Request for Proposals (RFPs) for the sales team. Thoroughly qualify all business opportunities such as inquiry calls and unqualified RFPs before assigning lead to the appropriate seller. Input lead details and other data into Delphi.fdc. Generate proposals and contracts for the Director of Sales, Business Development Managers, and Sales & Catering Managers who will make final edits and send to clients. Strong customer service ethic, always embracing our culture and mission statement with high emphasis on exceeding client expectations and always provides authentic hospitality to every guest. Actively participates in Columbus Hospitality sales initiatives such as training, sales blitzes, joint sales calls, and referrals to sister properties, as needed. Assist sales team with prospecting research, as needed. Assist with creating social media content ad posting to our social media platforms (Instagram, Facebook, LinkedIn). Assist with required daily, weekly, and monthly reporting. Inspect and prepare guest rooms and/or meeting space for site tours scheduled with the sales team. Prepare appropriate collateral for distribution during site tours (folders, inserts, maps, handouts). Provide administrative support to the sales department. Responsible for faxing, mailing, filing, copying, creating, and updating client information in Delphi.fdc and guest files. Provide office and phone coverage. Assist with special projects, as needed. Other duties as assigned. The duties outlined in this job description are a guideline to the overall position. When hired into a CHM/NHCC sales position our associates are required to be flexible with the ever-changing demands of business. Duties and responsibilities will shift with market changes. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. While performing the duties of this job, the associate is regularly required to drive, walk, lift to 35 pounds, talk and hear/listen. The associate is frequently required to stand, walk, feel/reach with hands and arms. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Qualifications, Education and Experience: Excellent interpersonal skills both in person and by phone with high level of professionalism to deal effectively with all types of personalities Superb organizational skills - ability to prioritize, multi-task, direct and solve problems effectively without little supervision Highly enthusiastic and self-motivated Time management and ability to prioritize projects Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Mail Merges, Email and Web searches Previous conference center or hotel experience preferred Strong attention to detail and prompt follow up skills High school diploma or equivalent Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Created: 2025-03-11