Automotive Paint and Collision Estimator

Benefits:Bonus based on performanceEmployee discountsHealth insuranceOpportunity for advancementPaid time offPosition DescriptionThe collision estimator performs damage analysis and uses computerized estimating system(s) to develop repair plans and cost of repairs.Managing Production team and inventory to meet quality, control cost and cycle times.Essential DutiesThe essential duties of this position are:· Checks quality of completed work before delivery· Handles customer complaints immediately and according to center's guidelines· Monitors paper flow to ensure that all documents are accounted for, signed, filled out legibly by customer, and distributed to the appropriate parties· Prepares final billing for completed repair orders· Attends managers meetings· Maintains professional appearance· Accurately identify the vehicle including (VIN), year, make, model, and options· Identify all primary and secondary damage to the vehicle· Identify parts to be repositioned, removed and reinstalled, removed and replaced, or and repaired· Uses computerized estimating system to develop repair plan and cost of repairs· Selects part type that is appropriate for the vehicle, customer, and the shop· Ensures compliance with internal and insurance company estimating rules· Completes and submits cost of repairs and supplements to insurance companies· Schedules vehicle repairs to ensure balanced workload in the shop· Uses phone and email to follow-up with all potential customers to schedule repairs· Upsells additional repairs and services offered· Maintains an average closing percentage of 60% of estimates· Follow and comply with all standard operating procedures· Assist in developing, updating, or refining standard operating procedures as required· Follow and comply with all required health and safety requirements· Complies with and follows all scheduled work hours and attendance policies· Complies with the business code of conduct and other policies· Understand and carry out oral and written directions· Attend daily shop meetings· Parts procurement and returns· Update One Maaco daily with vehicle status and update production for accurate projections· Ensure 100% customer satisfaction and promote internet ratings· Identify all primary and secondary damage to the vehicle· Identifies parts to be repositioned, removed and reinstalled, removed and replaced, or and repaired· Uses computerized estimating system (CCC1) and AllData to develop repair plan and cost of repairs· Schedules vehicle repairs to ensure balanced workload in the shop· Ensures that parts and paint and material margins are obtained· Ensures that the business gross profit dollars and margins are obtained· Keep work area clean and organized· Maintains acceptable appearance and wear Maaco apparel.· Maintain aged receivables are paid on time and work to collector overdue payments.Knowledge and SkillsThe following knowledge and skills are required for this position:· Knowledgeable of vehicle construction methods and required repair procedures· Knowledgeable of vehicle construction materials and required repair procedures· Skilled in closing sales· Skilled in communicating with customers, vendors, suppliers, and insurers· Skilled in using computerized estimating systems· Skilled in basic computer data-entry, Microsoft office and internet-based applicationsTraining and CertificationsThe following are suggested training and experience requirements for this position:· CCC1 estimating software· Valid driver's license· Specified Maaco training required to be completed· On-going training required as assignedSupervisory ResponsibilitiesWork with Painter(s) and Body Tech(s) to manage ProductionWorking ConditionsThe working conditions for this position include:· Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.· Exposure to temperature changes, noise, fumes and mechanical, chemical, or electrical hazards.· Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.· May be requested to work overtime and weekends.Physical DemandsThis position has the following physical demands:· Oral communication· Ability to continuously stand or walk for extended periods of time· Must have good body mechanics and manual dexterity.· The employee may lift and/or move up to 75 pounds or more.· Specific vision abilities required by this job include close vision, distance vision, color vision,The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Created: 2025-03-11