25/26 SY - SYSTEM ANALYST (CC 37542)

Position Type: Classified Information Technology/ SYSTEM ANALYST Date Posted: 3/6/2025 Location: CEE - TECHNOLOGY & LOGISTICS Closing Date: 03/19/2025 SUMMARY: The Systems Analyst manages Student Financial Business Information Systems architecture, analysis, configuration, maintenance, and support to ensure functionality and operability in accordance with District goals and budget requirements. ESSENTIAL FUNCTIONS Designs, installs, configures, monitors, maintains and troubleshoots server hardware, software, web portals, and internet and intranet connections to allow Student and Business Information Systems infrastructure to function, including associated servers, appliances, and storage arrays (e.g., SIS, ERP, Transcripts, Bookstore, Load Balancer, Hyper-V Clusters, Help Desk). Monitors server health and customer utilization, observes trends and adapts hardware to meet customer needs. Installs, configures, monitors and manages the health of hardware and software environments for district SQL database systems. Manages inter-system connectivity. Creates schedules for and performs patch management and upgrades for supported systems. Responds to and resolves system outages, performance and/or availability issues. Interfaces with vendor technical support as needed for system support, maintenance, and troubleshooting. Serves as subject matter expert for supported Student and Business Information Systems, provides training, guidance and high-level support to key IT staff. Provides guidance, recommendations and expertise for data center servers and configurations. Manages end user roles, accounts and security for supported Student and Business Information Systems. Collaborates with sites and departments to design and build SharePoint sites and libraries. Manages access, design templates, troubleshoot issues, and provide training and support. Collaborates with site administrators to design Photo ID badges for students, staff, and visitors. Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned. REQUIRED QUALIFICATIONS Education, Training, and Experience Guidelines: High School diploma or GED equivalent; Bachelor's degree in Computer Information Systems, Statistics, or related field; AND some previous data management experience; OR an equivalent combination of education, training, and experience. License and Certification Requirements: A valid Arizona State Driver's License is required. IDEAL CANDIDATES WILL HAVE THE FOLLOWING SKILLS AND ABILITIES Skill in creating, maintaining and troubleshooting databases and using data management software to meet the needs of the district and end users. Skill in installing, configuring, documenting, testing, training, and implementing new applications and systems. Ability to assess business needs and translate into relevant solutions. Ability to compile and analyze data. Skill in writing professional reports and correspondence. Skill in understanding, explaining and applying relevant technology solutions, rules, policies and procedures. Skill in planning, prioritizing and completing assignments with minimal supervision. Ability to communicate effectively both verbally and in writing, in particular using technical and non-technical language to explain complex subjects and processes. Skill in researching and compiling data for reports and technical documents. Ability to enter data with speed and accuracy. Ability to follow verbal and written instructions and procedures. Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public. Commitment to create and sustain a thriving learning and working environment for students and staff. Ability to establish and maintain effective working relationships. Ability to use initiative within organizational policies, procedures and guidelines. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed in a standard office environment. WHY WORK AT PXU The Phoenix Union High School District is one of the state's largest employers. Our 4,000 education professionals are committed to providing an excellent learning environment for our students while enjoying an inspiring work environment. Highly Competitive Pay Comprehensive Employee Benefits Participation in Arizona State Retirement System Education Loan Forgiveness (If eligible) Vacation and Personal Leave Plans (for eligible positions) Paid Winter and Spring Breaks The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business. DIVISION: SUPERVISION RECEIVED: SUPERVISION GIVEN: Technology & Logistics Information Services Manager As assigned Action Prepared by: Reviewed by: Effective Date Revised PSPC LT/CEA/Talent 07/01/2021 #J-18808-Ljbffr

Created: 2025-03-11