Client Solutioning Specialist

ABM Industries Client Solutioning Specialist in Columbia, Maryland Overview Client Solutioning Specialist (Data Center & Power) - Job Description The Client Solutions Specialist will be a key member of ABM's Mission Critical Solutions (MCS) Business Capture (BC) process. The primary goal is to enable the MCS organization to provide timely and high-quality responses to customer requests for information (RFIs), proposals (RFPs), and quotes (RFQs). Pay: $70,490.00 - $130,600.00 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Primary Responsibilities: Utilize the BC process for developing timely, high-quality responses to major client requests by simultaneously working with various internal groups. Prioritize opportunities using a Go/No Go matrix tool. Establish the path forward using a Plan to Complete template and ensure no deadlines are missed. Establish an opportunity-specific SharePoint site for maintaining and sharing pertinent documents. Build internal consensus on the strategic approach to winning each opportunity. Coordinate clarifying questions and site visits regarding the client's request. Coordinate an operational review of the scope of work. Develop staffing plans for each site in conjunction with operations. Determine labor requirements and obtain copies of relevant collective bargaining agreements (CBA). Develop financial projections for the opportunity. Coordinate legal review of any draft master services agreements. Coordinate credit and insurance reviews. Develop technical proposals and complete pricing templates. Ensure full management approval prior to final document submission. Coordinate the development of follow-up responses such as formal presentations. Assist in finalizing contracts and transitioning opportunities from sales to operations. Other Duties: Assist the sales organization with responses to smaller requests. Participate in industry events to remain engaged in opportunities. Assist in maintaining a library of language used in prior customer responses. Assist in developing marketing collateral. Be the "Mission Critical Expert" and support ABM's broader Deal Desk. Skills Required: Strong project management and organizational skills. Ability to develop and articulate a clear value proposition. Ability to develop high-quality written proposals. Knowledge of account operations and staffing levels. Strong communication skills and technical writing skills. Flexibility in work schedules. Financial Projections: Employee Costs: Base Wages, Bonuses, Union and Non-Union Costs, Overtime, PTO Coverage, Holiday Coverage. Other Direct Employee Costs: Uniforms, Personal Protection Equipment, Computers, Tools, Support Vehicles. Other Costs: Subcontractor quotes, Consumables, Technology Platform. Account Costs: Corporate support, Annual travel costs, Transition/Setup Costs. REQNUMBER: 110838 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr

Created: 2025-03-11