Import/Export

A large logistics company in Metairie is seeking a Logistics - Customer Service Representative to work in one of their departments. This company works with international clients. Full benefits are offered including health, dental, vision, paid-time-off, life insurance, short/long term disability, 401k with a match, and paid holidays Duties of the Logistics Customer Service Rep include but are not limited to: Assist with processing freight forwarding documentation for export shipments (bills of lading, country of origin, etc.) Answer phone calls and make outbound calls to clients Receive instructions for each assigned client Enter client information into database Work with customs and assist with paperwork regarding cargo Issue instructions for container pickups Coordinate deliveries Receive updates from operations on process of pickups Review invoice information and send to accounting Track and trace other shipments Requirements of the Logistics Customer Service Rep: 2 years of customer service experience Experience in logistics, transportation, or import/export preferred High School Diploma required Bachelor's Degree preferred Proficient in Microsoft Office Word and Excel (will be tested) Able to work in a fast paced environment Able to establish and maintain effective, positive working relationships

Created: 2025-03-10