OPERATIONS & MGMT CONSULTANT II - SES

OPERATIONS & MGMT CONSULTANT II - SES - 60075440Date: Mar 7, 2025The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (.Requisition No: 848251Agency: Children and FamiliesWorking Title: OPERATIONS & MGMT CONSULTANT II - SES - 60075440Pay Plan: SESPosition Number: 60075440Salary: TBD per DCF Salary PolicyPosting Closing Date: 03/20/2025Total Compensation Estimator Tool (Operations and Management Consultant II - SES - In ServiceDepartment of Children and FamiliesSunCoast RegionPasco, Pinellas and Hillsborough CountiesCurrent employees will be compensated in accordance with the DCF salary policy.Duties and ResponsibilitiesThis position will administer the North Suncoast Region's Child Welfare In-Service Training and Professional Development programs for the Child Protective Investigation Professionals by providing leadership, coaching, mentoring, and hands on training in accordance with the Department's mission and the Region's vision in building and maintaining a world class workforce. This is professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).Manages the in-service training unit; oversees the training budget and approves/processes vouchers, invoices and requisitions.Monitors and ensures accomplishment of programmatic and managerial goals and objectives for the above-mentioned unit.Manages and delivers in-service training for all child protective investigators (CPI).Conducts special quality assurance reviews upon request.Investigates special incidents and/or complaints regarding Department programs.Coordinates with Region Leadership in the development and implementation of corrective actions in order to improve service delivery.Administers the assessment of staff development needs and securing needed in service training.Oversees and tracks certification process; ensures successful Florida Certification Board Child Welfare Professional Provisional and Full Certification passage rate of 95% per each CPI Pre-Service Class.Administers the assessment of staffing needs and, when vacancies occur, provides consultation to the Program Administrators and line supervisors in screening, interviewing and hiring of direct service employees.Coordinates and facilitates community trainings, when requested.Provides case consultation when needed or requested.Provides in-service professional development training and oversees the coordination of external professional development training.Serves as a mentor and a lead on retention initiatives.Establishes and maintains an effective working relationship with governmental officials and community service organizations.Represents the Region on related workgroups.Attends and participates in community projects/recruitment/retention/professional development opportunities and initiatives.Supervises Field Support Consultants and Family Services Specialists and analyzes trends in the field to determine and develop ongoing in-service trainings.Effectively tracks data related to CPI investigation trends, Request for Action, Priorities of Effort.Analyzing Data, Tracking Regional Initiatives and action plans and reporting progress to the FSPO and OM.Develop and implement rewards and recognition programs.Provides training and technical assistance as needed to all levels of protective investigations staff and ensures compliance with the processes and procedures.Completes data analysis regarding performance measures and outcomes and provides information to FSPO and Operations Teams for ongoing Result Oriented Accountability.Development, tracking and implementation of retention and team building activities.Other Duties as requested.Knowledge, skills and abilities, including utilization of equipment, required for the position:Knowledge of the methods of data collection and analysis.Knowledge of basic management principles and practices.Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.Ability to organize data into logical format for presentation in reports, documents, and other written materials. Ability to conduct fact-finding research.Ability to utilize problem-solving techniques.Ability to work independently.Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.Ability to plan, organizes, and coordinates work assignments.Ability to communicate effectively.Ability to establish and maintain effective working relationships with others.Licensure/Registration/ Certification requirements (if applicable)Valid drivers license; Current Florida Child Protective Investigator Certification.Working Hours: Daily 8:00am to 5:00 pm / Total hours in a workweek 40Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement "See Resume" in place of entering work history. If you experience problems applying online, please call the People First Service Center at (877) 562-7287. Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.For a more complete list of benefits, visit .Growth Opportunities:With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.Where you will work:Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. (And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team!About Department of Children and Families:Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.To learn more please visit . If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. We hire only U.S. citizens and lawfully authorized alien workers.Participation in the State of Florida Direct Deposit Program is required as a condition of employmentper F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: .BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Location:NEW PORT RICHEY, FL, US, 34654 CLEARWATER, FL, US, 34620 TAMPA, FL, US, 33612 CLEARWATER, FL, US, 33765 TAMPA, FL, US, 33611 TAMPA, FL, US, 33619 TAMPA, FL, US, 33620 TAMPA, FL, US, 34748 TAMPA, FL, US, 33680 TAMPA, FL, US, 33610 TAMPA, FL, US, 33602 TAMPA, FL, US, 33626 TAMPA, FL, US, 33604 TAMPA, FL, US, 33625 CLEARWATER, FL, US, 33760 CLEARWATER, FL, US, 33755 TAMPA, FL, US, 33617 TAMPA, FL, US, 33615 TAMPA, FL, US, 33606 TAMPA, FL, US, 33609 CLEARWATER, FL, US, 33756 TAMPA, FL, US, 33618 TAMPA, FL, US, 33613 TAMPA, FL, US, 33605 TAMPA, FL, US, 33637 CLEARWATER, FL, US, 33762 TAMPA, FL, US, 33634 TAMPA, FL, US, 33616 TAMPA, FL, US, 33672 TAMPA, FL, US, 33607 NEW PORT RICHEY, FL, US, 34652 TAMPA, FL, US, 33614Nearest Major Market:Tampa

Created: 2025-03-10