Dispatcher

Position Type: Transportation/Dispatcher Date Posted: 12/18/2024 Location: Transportation Department Date Available: ASAP Closing Date: Until Filled Position / Title: Dispatcher Bargaining Unit: DUTU Department/Location: Transportation Calendar Days: 192 Reports To: Route Manager / Assistant Route Manager JD Revision Date: 03/16/2022 Supervises: N/A Function / Position Summary Maintain excellent communication with drivers, schools, public, and department staff, by responding to all two-way radio and telephone inquiries in a timely, pleasant, and professional manner. Work through/troubleshoot issues and concerns as they relate to routes and programs. Job Duties / Responsibilities Responds to radio and telephone inquiries in a timely and professional manner. Prepares, processes, and archives accurate records, data, and reports associated with routes and programs as assigned. Acknowledges and maintains confidentiality at all times. Collaborates with district and department staff to effectively solve problems in a constructive and professional manner. Assists in the planning and maintenance of routes and programs. Flexibility in the assigned work schedule is a requirement. Weekends and/or overtime may be requested based on operational needs. May be required to work at either transportation location based on operational needs. In addition, may be required to attend training or meetings off site. Other duties as assigned. Education High School Diploma or equivalent. Valid Illinois commercial driver's license (CDL) preferred. Current school bus driving permit/endorsement preferred. Bilingual - Spanish/English (written/verbal) preferred. Experience / Knowledge Experience in the transportation field is preferred. Computerized routing experience preferred, Versa trans routing experience a plus. Customer service experience preferred. Must be highly organized and detail oriented. Working knowledge of electronic record keeping, data entry, and retrieval. Physical Demands Frequently work at a fast pace with unscheduled interruptions. Terms of Employment This is a 10-month position. Salary and benefits as established by the Board of Education and set forth in the collective bargaining agreement. Hourly Rate $20.08 Attachment(s): 403155.pdf

Created: 2025-03-10