North Richland Hills, TX - Shift Lead

Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency. Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable. Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same. We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests. Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres. The theatre is open 365 days a year with holidays being some of our busiest times. While we work with everyone to make sure they have time with their families, we also must make sure the theatre is staffed. RESPONSIBILITIES •Greeting guests upon arrival and making them feel welcome. •Maintaining a positive, empathetic, and professional attitude toward guests at all times. •Responding promptly to guest requests. •Staying current on new releases and upcoming movies. •Work Point of Sale station for ticket and concession sales. •Be knowledgeable of the items offered by the theatre, including prices. •Communicating and coordinating as a team with your fellow colleagues. •Ensure customer satisfaction and provide professional guest support. •Able to lead and be in charge in the absence of management. •Cleaning, including clean and tidy workstation, concession and box office areas at all times; clean auditoriums, restrooms and any areas as directed by theatre management - including sweep/mop floors, pick up and empty trash in and around the building. •Obtain a Health Department Food Handler's Permit within 30 days of hire if required by individual state law or the local Health Department. •Completing any other duties as delegated or directed by your supervisor. QUALIFICATIONS •Must be 18 years of age at the time of hire. •Must have the availability to open and/or close regularly. •Great customer service. •Possess a positive attitude. •The ability to run company errands and provide current vehicle insurance a plus. PHYSICAL DEMANDS Physical demands include but are not limited to: •The employee will be required to stand, walk, sit, use hands, handle, or feel, reach with hands and arms, stoop, kneel or crouch. Reasonable accommodations will be made for disabilities, short term or permanent. •Must be able to move and transport up to 35 lbs.

Created: 2025-03-10