Sales / Business Development Representative | United ...

Be a Trailblazer in the Future of BankingAre you a tenacious sales professional with a passion for hunting new business, engaging senior decision-makers, and closing high-value deals? Support EXP is revolutionizing how credit unions and banks harness real-time customer experience (CX) analytics to drive revenue, growth, and profitability. With 25+ years of expertise in the credit union space, we're launching a high-growth initiative in banking-and we need a dynamic sales leader to drive new client acquisition.Why Support EXP?At Support EXP, we go beyond transactions to help financial institutions create seamless, insight-driven customer experiences that translate into measurable business results. Our cutting-edge CX analytics platform empowers banks and credit unions to connect customer interactions with business performance, improving engagement, retention, and growth.Our clients-many of whom are Forbes Best-In-State winners-trust us to solve their most pressing CX challenges. Now, we're expanding, and we want a hunter to lead the charge.What You'll Do:Drive new business development in the banking sector, with a relentless focus on acquiring net-new accounts.Engage and sell to senior decision-makers (C-suite, Heads of Retail, Chief Experience Officers, and Customer Experience Leaders).Lead high-value, consultative sales conversations that emphasize CX metrics (NPS, CSAT, VoC) and their impact on revenue and retention.Build, manage, and close a strong pipeline of opportunities through persistent outreach, networking, and relationship-building.Use key account and value-based selling strategies to differentiate Support EXP's solutions from internally developed programs.Leverage metrics-driven selling to demonstrate the ROI of our platform, navigating influencer and decision-maker matrices.Develop creative engagement strategies to break into key accounts and build long-term relationships.What Makes You a Great Fit?5+ years of experience in a "hunter" sales role, with a track record of acquiring net-new business in B2B sales.Experience successfully closing mid-to-large-sized B2B contracts with a strong understanding of value-based pricingBackground in financial services or technology sales-deep experience with credit unions or banks is a plus.Proven ability to sell to and influence senior executives, with experience navigating complex decision-making environments.Familiarity with NPS, CSAT, VoC, and customer experience analytics-you understand their value and can communicate it effectively.A persistent, optimistic, and energetic sales approach-you love the challenge of building something new.Ability to thrive in a high-growth, high-impact role-you're self-motivated and driven to succeed.Exceptional communication, negotiation, and presentation skills.How We'll Measure Success:New accounts won & total contract value secured.Quality and depth of sales pipeline.Success in engaging senior decision-makers.Demonstrated ability to position CX as a strategic revenue driver.Are You Ready to Make an Impact?This isn't just another sales role-this is your chance to lead and grow a market. If you're a hunter who thrives on winning big deals and positioning high-value solutions, we want to hear from you.Benefits Include: Competitive Compensation plus a complete benefit package including medical, dental, vision, 401K, and company-paid disability and life insurance.

Created: 2025-03-10