Program Manager A - Transitional Studies Department (c)

Salary: $52,848.00 - $71,100.00 Annually Location : Shoreline Community College, WA Job Type: Classified Staff Job Number: PMA25-TS Department: Transitional Studies Opening Date: 03/05/2025 Position Summary First Date of Consideration: 04/02/2025 Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in the event a return for review of late applications is needed. Salary Range: $52,848 - $69,312annually depending on experience (Range 48, Steps A-L) Step M at $71,100 is available for those with 6+ years of combined continuous service at any WA state institution. Welcome! Learn More About Shoreline AND Video Tour Our Campus! The Transitional Studies unit includes the college's Adult Basic Education (ABE), English as a Second Language (ESL), Integrated Basic Education and Skills Training (I-BEST), High School+, GED, and Youth Reengagement programs and supports historically underserved and marginalized students to successfully navigate and achieve their academic and career goals. The programs within this unit support students with varying backgrounds and educational pathways, including learning English, getting a high school diploma or GED, taking college-level classes, or preparing for a career. Working within Transitional Studies requires a commitment to inclusivity and equity, and to fostering an environment of belonging among students, faculty, and staff. The Transitional Studies Program Manager provides daily management, oversight, and support to the unit, focusing specifically on the management of our Basic Education for Adults (BEdA) programs including ABE, ESL, and I-BEST. They are responsible for managing and aligning the unit's administrative processes, communication, data collection, reporting, and use of software/technology. They are also responsible for supervising one full-time and up to two part-time employees to help administer this work. This position will collaborate directly with the Dean of Transitional Studies on best practices in these areas, especially around personnel management, data collection/assessment, and process management. This position will require effective use of administrative technology, management skills, customer service skills, and the ability to collaborate with staff, faculty, and partners across the college/community. Essential Job Duties: Manage and support the unit's administrative processes, focusing on leaning, improving, and innovating unit-wide procedures through process management and technology Coordinate with other departments, faculty, and staff to better align unit processes around recruitment, enrollment, onboarding, data collection, testing and reporting Manage and coordinate unit communication, engagement, and interaction with students, faculty, and relevant staff Assess and support the unit's collection of data for external (state/federal) and internal (student satisfaction) purposes Use technology and administrative applications to further digitize and innovate the administrative work of the unit Supervise, mentor, and guide the work of the Program Specialist and part-time Program Coordinator(s) Oversee purchasing processes for BEdA programs Other duties as assigned of a similar level/nature Qualifications Required Education & Experience: Bachelor's degree in a related field or program AND One (1) year of professional experience in the field OR Three (3) years of responsible supervisory and/or administrative experience in a related field Knowledge of: Basic Education for Adults (BEdA) in Washington State Educational programs that serve underrepresented populations, such as ABE, ESL, TRIO, CEO, HS+, GED, or Workforce Education Microsoft Office, digital administration tools, managing databases and digital records, and use of client record management (CRM) software (ex: ctcLink) Process/program assessment, review, and change management Data management and analysis Skill in: Fostering a climate of equity and belonging through multicultural awareness and responsiveness Strong organization skills and attention to detail; Ability to organize, prioritize and initiate work activities within established guidelines Writing/editing/proofreading clear and concise materials resulting in effective oral and written communication with individuals inside and/or outside of the College Responsive, timely, and effective in working as part of a team as well as independently Critical and strategic problem-solving and contributing to the unit Multitasking while maintaining composure and confidentiality in multifaceted environment Commitment to work with students at various English skill levels and learning backgrounds Data retrieval and entry for accuracy in computerized record keeping systems Handling difficult and sensitive situations, using sound independent judgment within College/legal guidelines Establishing/maintaining effective working relationships at all organizational levels Working with a diverse group of students, staff, and the public in a friendly, courteous and equitable manner Conditions of Employment Physical Work Environment: The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, ability to communicate in person or through appropriate means. Please note, there may be a one day per week remote work option. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs. Terms of Employment/Salary: This position is allocated to pay range 48 under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President. Required Materials To be considered for this position, please submit the following: NEOGOV online application Letter of interest addressing your qualifications and experience related to the needs of this position Current resume Transcripts due upon hire Please note: Once you submit your application, it cannot be modified If you are chosen to move forward with the recruitment, we will reach out to you via email. Other Conditions: Shoreline Community College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity, marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. For our full non-discrimination statement and contact information, visit: Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at . In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment. In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. Shoreline CC does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime exempt. Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position. Faculty positions are represented by the American Federation of Teachers Local #1950. Classified positions are represented by the Washington Federation of State Employees. Admin/Exempt & Classified Positions Comprehensive Benefits Packages Health, Dental, and Vision Insurance Life Insurance Long-term Disability Insurance Retirement Plan Employee Assistance Program Optional Flexible Medical Spending Account (FSA) Optional Dependent Care Assistance Program (DCAP) Optional SRA Tax Annuities Optional Deferred Compensation Plan Optional Home/Auto Insurance with Liberty Mutual Optional Credit Union participation Optional GET (Guaranteed Education Tuition) Program Tuition Waiver Various Professional Development & Wellness Programs Health Insurance Employee premiums for health insurance range depending on the plan and dependents covered. Two options for standard managed-care plans One value managed-care plan Three preferred provider options Two CDHP options Dental Insurance Employees have three dental plans to choose from. Two managed-care dental plan One preferred provider dental plan Life Insurance Life Insurance overview: $35,000 basic coverage and $5,000 accidental death and dismemberment coverage at no cost to the employee Optional coverage for spouse, children, supplemental, optional, and additional accidental death and dismemberment coverage - all at additional cost to the employee Long-term Disability Insurance Long-term Disability Insurance overview: Basic Coverage: 90 day waiting period, $240 per month maximum Optional Coverage: 90+ day waiting period, 60% of gross pay - tax free (retirement plan still continues) Retirement Plans Public Employees Retirement System Plan 2 or Plan 3. Classified and civil service positions eligible to participate. State Board Retirement Plan administered through TIAA-CREF - full time faculty and administrative/exempt positions eligible to participate. The Public Employees Benefits Board (PEBB) manages health, dental, life, and long term disability insurance. The Washington State Department of Enterprise Services administers Shoreline's Employee Assistance Program (EAP). 01 This role requires being able to align and organize processes across?multiple?programs.?Please give us an example of?a time you streamlined or clarified a process?across multiple programs or stakeholders?in the workplace.??What tools and methods?did?you use to assess and implement the change? ?How did?you use data to measure the effectiveness of your new process? Required Question

Created: 2025-03-10