Order Management Specialist

CTUAL TITLE: AWS Marketplace Operations Specialist The AWS Marketplace Operations Specialist will work with support and sales teams to ensure that deals sold through the AWS Marketplace channel are reviewed and executed in an accurate and timely manner. Responsibilities:Validate proposed deals to ensure they meet requirements and have all required data elementsWork with sales and partner teams to ensure that all required information is providedUpdate and create records in Salesforce, AWS, and third-party systems as needed, in an accurate and timely mannerPerform all necessary calculations to validate the accuracy of necessary dataApply knowledge, skills and judgment to make decisions and resolve issuesAudit processes to identify process and performance defectsPartner with IT (internal and external partners) and functional business owners to resolve systems related issuesComplete User Acceptance Testing for IT deployments Attributes required:Strong attention to detailAbility to multi-task and perform effectively in a fast-paced environmentAble to think independently and consider cross-functional and downstream impactsWork proactively, independently, and with a sense of urgencyClear communicator; able to succinctly explain reasoning for decisionsCollaborative; able to work with, and not be overwhelmed by, strong personalities Skills / Expertise:1-5 years in sales operations, quote-to-cash operations or similar roleStrong proficiency in spreadsheet software (Microsoft Excel and/or Google Sheets)Familiarity with Salesforce, AWS MP, or Tackle.io

Created: 2025-03-10