Membership Director

Description Membership Director Responsibilities & DutiesCreate and implement a new member onboarding planDevelop and implement membership growth strategiesAnalyze membership data to identify trends and opportunitiesCommunicate with staff to promote membership benefitsAddress member inquiries and resolve issues promptlyMaintain accurate and up-to-date membership recordsIdentify and cultivate partnerships that enhance member valueImplement member retention strategiesCore Competencies:Works well independently by exercising discretion and independent judgement Has a passion for building Jewish community and engaging people with synagogue life This role is best filled by an individual who delights in relationships and networking Empathy: you are able to put yourself in others' shoes, you can read between the lines when someone says one thing but means another, you genuinely enjoy helping people Self-motivation & sense of ownership Superior written and spoken communication: you tailor what you say and how you say it based on the listener/reader and the situation, you ask follow-up questions to make sure you understand and are understood Highly organized: you sweat the details and work hard to make sure everything is executed according to plan. But, youre also comfortable making decisions on the fly. Improver mindset: you're always noticing and suggesting ways to make things better Fast learner, takes initiative, anticipates needs and adapts to situations as they arise Membership Director Qualifications & SkillsA deep understanding of the organization's mission and valuesExperience in membership management or related fieldStrong leadership and team management skillsExcellent communication and interpersonal abilitiesProficiency in data analysis and reportingStrong problem-solving skillsAbility to manage multiple projects simultaneouslyFamiliarity with CRM and membership management softwareUnderstanding of marketing and promotional strategiesBachelor's degree requiredMinimum of 5 years of experience in membership management or similar roleProven track record of developing and implementing successful membership programsExceptional organizational and time-management skillsStrong analytical and strategic planning abilitiesAbility to work collaboratively across departmentsProficiency in Microsoft Office Suite and membership management softwareDemonstrated ability to build and maintain relationships with members and stakeholdersStrong attention to detail and accuracyPay:$0.00 - $115,000.00

Created: 2025-03-10