Shift Lead

Job Description Company: Chick-fil-A Patrick Henry Mall Corey, the Operator, is an up and coming Operator who is passionate about not only making an impact in the store but also by bringing Chick-fil-A's values to the community of Newport News and surrounding areas Chick-fil-A Patrick Henry Mall recently launched a self-serve trailer for events, and are excited about the possibilities connecting with the community Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Excellent Team Culture Front of House and Back of House opportunities are available Flexible Schedules Closed Sundays Tuition Discounts to Over 100 Colleges College Scholarships Available Meal Allowance Full-time Benefits (vary by position) Training and Career Advancement Opportunities Opportunity We are looking for an enthusiastic leader to join our team at Chick-fil-A. This "hands-on" leadership with growth path opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth to get you into a senior leadership role specifically suited to match your strengths. This unique opportunity provides long-term career growth path potential. Your Impact Delivering operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively and independently operate a crucial element of this multi-million dollar business Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales Providing the highest quality of guest service through all contact points Maintaining a work environment that ensures and promotes food & team safety Assisting the Executive Director in casting the vision, managing costs, establishing systems, and leading day-to-day operations Assisting the Executive Director in strategizing and executing Marketing, Social Media, and Sales Create and track monthly and annual outside sales goals for catering, food truck, and CFA delivery Plan and organize events inside and outside of the restaurant Build relationships with local community leaders, business owners, and school officials with an effort to intentionally grow our brand in the greater Hampton Roads area Support restaurant operations during periods of non-peak outside sales time periods Lead special projects and captain-ships assigned by the Owner/Operator Background Profile Must have Leadership Experience New graduates welcome but degree not required Hospitality experience (preferred) Passion for Chick-fil-A's values Apply now and you will be contacted ASAP.

Created: 2025-03-10