Residence Counselor (Overnight)

Apply Description POSITION SUMMARY Fountain House's housing program provides a sense of safety and stability, ensuring that (individuals living with mental illness(es) our "members" remain housed; establish a safe space for recovery; develop independent living skills; increase their self-sufficiency and build a strong foundation from which they can achieve their life goals. Our Residential Counselors (RC) will provide exemplary care and support to our member residents. We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members' daily lives. $23.48 per hour Shift: Thursday, Friday, Saturday and Sunday 10pm - 8am (overnight) Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES Member Support Engage and support members with apartment maintenance and cleanliness, training in necessary tasks for the upkeep of the residence environment and personal well-being of resident members Participate in an integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitioners Assist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage, and follow-up, etc.) Support a caseload between three- four members-member's list assignment is up to four depending on census Complete weekly progress notes for each assigned member in accordance with the guidelines of the Office of Mental Health (OMH) Develop Service Plans and complete Service Plan Reviews every 3-months for each assigned member in accordance with the guidelines Office of Mental Health (OMH) Observe the self-administration of member's medication and document on the medication monitoring sheets Accompany members with medical appointments, clubhouse visits, and community engagements Oversee and assist members with activities of daily life skills (ADL) that includes cleaning, proper hygiene, medication management skills, money management, fire safety, cooking, etc. Conduct rounds to ensure safeguards are in place throughout residential space, for member safety De-escalate potential member crises and alert supervisor of ongoing issues when necessary Liaise with social practitioners to encourage consistent unit attendance for positive social wellbeing Create problem-solving strategies to address member crises Building Safety & Maintenance Conduct rounds to ensure safeguards are in place throughout residential space, for member safety Request work orders for building maintenance that adhere to city and state guidelines, including fire safety drills, and keeping maintenance logs General Duties Transport members to community activities or medical appointments per request Responsible for reception duties of the residence including answering the phones, scheduling, and taking accurate messages Attend staff meetings and professional development training as required Other duties may be assigned as needed REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Exceptional interpersonal skills and keeping member confidentiality Excellent communication skills, including ability to effectively communicate with external providers such as physicians, social security, and Medicaid providers Proven writing skills for accurate documentation and progress notes Excellent computer and software proficiency (MS Office - Word, Excel, and Outlook) required Experience with AWARDS database (EHR) for progress notes and documentation preferred Must be able to work under pressure during a crisis Able to meet deadlines for documentation and any other necessary duties Must be able to work independently, multitask and conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Positive, energetic, dynamic, and engaging demeanor is essential Experience and capacity to work with members experiencing mental health issues REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS Undergraduate degree required or an equivalent work experience and training in similar settings required 1-3+ years' work experience in a residential, housing, or similar setting required Provide exceptional ongoing support and member confidentiality Flexible and able to work any residential shift, including evenings and weekends, as needed Valid Driver's License highly preferred, not required Must obtain staff exclusion list (SEL), statewide central registry (SCR) and criminal background check (CBC) clearance Salary Description $23.48

Created: 2025-03-09