Human Resources Manager

For almost 30 years, One Off Hospitality has developed and operated some of Chicago's most beloved places to eat and drink. More importantly, we're a group of people - chefs, hospitality veterans, managers and creators - who believe in the power of treating our guests like family and our restaurants like home. TITLE:  HR MANAGER LOCATION:  CORPORATE REPORTS TO: HR Director and CEO  POSITION SUMMARY:   The Human Resource Manager will ensure legal compliance and implementation of the organization's mission and talent strategy. This person has a high attention to detail, excellent communication skills and ability to prioritize multiple tasks throughout the week. Essential Duties and Responsibilities -The essential functions include, but are not limited to the following: Administers health and welfare plans including enrollments and terminations. This includes medical, dental, vision, short term disability, life insurance. Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Works with Cobra Administrator for company. Works with accounting team on enrollments and terminations of 401K program. This includes setting up twice a year meeting dates for staff, recognizing who qualifies, ensuring all forms are competed in timely manner. Administers and approves all Sick Leave and PTO pay each payroll. Any qualifying sick leave pay is double checked by you and pushed through payroll. Oversees and trains all new employee onboarding for managers through the Paycor platform. If a manager has not completed the employee onboarding or any requests are active, you are to reach out and assist where needed. Trains all new managers on Paycor, sets up accounts if they are a hiring manager with payroll company. Manages annual open enrollment (medical, dental, vision, short term disability, life) every October of each year. Arranges for distribution of materials from carriers, assists with, communicating changes to employees and arranges for on-site representation by providers. Employee presentations conducted by agents in both English and Spanish. Processes changes within deadlines. Double checks monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for payment. Resolves discrepancies with carriers, payroll and the company. All is than handed off to OOH Controller when completed for payment. Sort and distribute W2s. Field all requests for replacement forms or address changes. Reply to email requests by confirming electronic copy is acceptable, then forward request to Director of Accounting/Finance. Strives to ensure employee understanding of benefit programs by, regularly generating communication and counseling employees/dependents as situations arise. Resolves all employee complaints related to health and welfare plans with VP of Operations as needed. Schedules all monthly manager trainings and quarterly HR trainings. There are to be 4 HR mandatory HR trainings per year, always including a OSHA/Safety and Security and an anti-harassment each year, all lead by you/VP of Operations. Schedule/Lead new hire orientations each month for all new hourly team members. Schedule/Assist in leading new hire manager orientations when deemed needed (usually every two months) Is point person for Personal Action Form. Once a PAF is filled out, you initiate who does what from checklist created already. While checklists are in place, you ensure all is being completed (this includes onboarding, deboarding, rate of pay changes, access levels, insurance, transfers/crossovers, etc) Performs recruitment activities within culinary and hospitality schools. Acts of OOH liason to assist with onboarding interns, new graduate talent and job boards/fairs. Double checks all offer letters/job descriptions that go out ensuring all benefits/verbiage are correct. Works with 3rd party unemployment firm to answer all unemployment requests and dispute when deemed necessary. Is point person on all work comp injuries following procedures already in place. Once an injury occurs, discussing next steps of action with VP of operations. Answers all employment verifications: employment references, position/date checks, garnishment requests, employee financial requests. May take lead on personnel related conversations, including VP of Operations on conversations/possibly including the VP. Takes the lead on community outreach organizing volunteering trips within OOH for staff pending on what organizations we choose for that year at OOH level. Organizes and plan biannual OOH staff appreciation parties with assistance from OOH team. Prepares government reports related to EEO compliance or other HR functions/compliances. Writes, revises, edits and proofreads company policies and procedures and related documents as needed with assistance from VP of Operations. Submits all OOH team member manuals annually to our labor attorneys for revisions and Spanish translations. Uses electronic benefits bulletin board and other vehicles to communicate information. Adhere to all Company policies, procedures and practices including health and safety, and loss prevention. Any other duties as assigned by partners and VP of operations as this job is a new position and will grow over time.   Minimum Qualifications (Education, Experience, Skills) High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree required. At least 2-3 years of Human Resources experience required. Human Resources certifications or degree preferred. Strong communication and interpersonal skills to train and motivate staff. Strong time management and organization skills and accuracy to deal with a variety of duties. Ability to handle stress under pressure. Willingness to maintain a clean, healthy, and safe working environment. Ability to learn and use company computer to input data, utilize web based programs and print reports. Ability to work independently, with minimal supervision. Willingness to work mornings, evenings and weekends as required. Excellent guest service to treat staff like family. Strong analytical and problem solving skills. Superior verbal/written skills and presentation skills. Good punctuation, spelling, grammar and attention to detail a must.   Physical Demands and Work Environment Ability to be flexible with job demands and open minded when being asked to complete tasks Ability to travel to different locations around the Chicago area, as needed Ability to sit and and/or stand for up to 8 hours a day    The work that a people service manager does is both physically and mentally demanding. They are on sitting most of the time but also on their feet much of the time, multitasking. One must work well under pressure and exercise tact and patience when dealing with staff and vendors. Managers typically work forty to fifty hours a week. However, because the restaurants serves the public and are open seven days a week, managers may work longer, irregular hours. The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, climb and descend stairs. The employee is required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing. While performing the duties of this job, the employee is occasionally exposed to flour particles, raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities. One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws . This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Created: 2025-03-09