Field Service Technician - Controls

PRIMARY RESPONSIBILITIES: * Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. * Perform field upgrades of software and hardware and train customers on how to properly operate the system. * Complete and submit field service documentation in a timely manner. * Identify those characteristics of the design that are crucial to the safe and proper functioning of the product. * Prepare for service jobs including downloading drawings, software, and all procedures required. * Utilize safe work habits. * Comply with all NOV Company and HSE policies and procedures. * Perform all other duties as assigned. FACILITY/GROUP SPECIFIC RESPONSIBILITIES: * Provides start-up service for newly installed equipment and service of existing equipment. * Communicates directly with Engineering for Technical advice. * The Field Service Technician must complete all work himself on components such as piping, electrical, hydraulic, brakes, and clutches to eliminate delays and back charges. * Obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated, and how problems are resolved in a timely manner. * Install, commission, troubleshoot, and repair NOV Lifting and Handling equipment. EDUCATION & EXPERIENCE QUALIFICATIONS: * Must possess a high school diploma, GED, or equivalent combination of education and experience. * 5 years preferred of Controls/Electrical troubleshooting experience. * Must have experience with PLCs and PLC control systems and working knowledge of VFDS. * Experience must include Allen Bradley RSLogix500/Studio 5000 and Siemens Step 7/TIA Portal. * Must have experience with Emerson/Rockwell/Siemens HMI displays. * Knowledge of Lifting and Handling equipment/operations strongly desired. * Mechanical/Hyd troubleshooting a plus. * Computer experience/proficiency required - Microsoft Office knowledge is required. JOB REQUIREMENTS: * Ability to pass a drug screen & background check. * Valid Driver's license required - as you will be operating a company vehicle. * Must provide transportation from home to the office. Transportation to customer's location will be provided. * Must have or be able to obtain HUET/BOSIET certification. * Must have or be able to pass UKOOA/OGUK medical exam for offshore work. * Meet all land and offshore certification requirements. * Must have or be able to obtain TWIC. * Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy. * Overtime will be required - must be willing & able to work nights, weekend, and on-call 24/7. * Ability to read and interpret electrical schematics required. * Ability to troubleshoot electrical/electronic/control circuits required. * Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required. * Ability to interact effectively with customer and contractor personnel. * Attention to detail and a commitment to quality. * Excellent problem-solving and analytical skills. * Able to work well in a team environment as well as self-directed when working independently. * Willingness to comply with all safety regulations and procedures. * Must be able to work under pressure to achieve deadlines. * Ability to meet or exceed standards as established by the department. * Ability to adapt and be cross-trained to learn all job duties. * Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet. COMPETITIVE BENEFITS (visit for more information about our benefits offerings) * 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. * Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $142 per pay period (bi-weekly.) * FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). * FREE Basic Life and AD&D insurance (for full-time employees). * All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). * All regular full-time employees receive up to 11 paid holidays per year.

Created: 2025-03-08