Supervisor

Overview Nippon Express Company, Ltd. ("NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. Nippon Express U.S.A., Inc. ("NEU") was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world. Warehouse Supervisor will manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The Warehouse Supervisor's responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. Assigning, directing and monitoring work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security. Salary Pay Range: Min $58,800.00 Annually Max $67,200.00 Annually This salary range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law."¯ At NEU, it is not typical for an individual to be hired at or near the top of the range for the role. Responsibilities The Warehouse Supervisor oversees all aspects of the Warehouse Operations, on assigned shift, including assigning, directing, and monitoring work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security. Supervises and directs warehouse staff in performing work according to sound Warehouse operating principles & procedures, compliance with applicable government regulations, company policies and procedures. Monitor performance of staff to ensure timely pick-ups, deliveries, transfers and excellent customer service with zero damage or losses. Maintains effective inventory controls and records to ensure inventory accuracy and conducts cycle counts on predetermined schedule. Documents, records and reports all inventory discrepancies to the Warehouse Manager in a timely manner. Trains Warehouse staff in effective operations, safety & security. Maintains a positive employee relations environment in compliance with Company policies. Prepares and submits daily and weekly paperwork in a timely manner. Recommends daily staffing requirements based on volume. Qualifications * Minimum of Two to Five Years' Distribution / Warehouse Operations Experience, with previous experience in a team leader or supervisory position. * Good Written & Verbal Skills; Strong organizational skills; attention to detail and follow-up. * Good computer skills (AS-400, Microsoft Word, Excel, Lotus Notes). * Excellent Interpersonal and Customer Service Skills, with professional, positive, and Motivated Demeanor. * Bilingual fluency in English and Spanish speaking / reading / writing a plus Organization Relationships: This position will interact with branch colleagues, leadership staff, and office /warehouse personnel. Must be able to work with customers, vendors, and outside organizations. Work Environment: (With or without accommodations) This position is working in office, using computers, entering data in our Warehouse Management System and being in the warehouse standing for several hours a day. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Nippon Express offers a generous Employee Benefits Package including: * Medical, Dental, and Vision beginning the 1st of the month after 30 days. * 401k with a company match * Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more. * Generous Vacation and Sick time. Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-03-06