Practice Coordinator Auth Rep 2

As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. Position Overview The PC Authorization Coordinator is primarily responsible for securing financial clearance for the patient, provider and health system. The coordinator works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support for financial clearance functions including authorizations, PAFRs, LOAs billing and RFIs. Under the direction of the Revenue Manager and/or supervisor, the biller/auth rep will work independently to resolve billing related issues in APeX (Epic) to help maximize payor reimbursement and RVU charge capture. He/she must have basic understanding of healthcare terminology, processes and workflow and healthcare billing/authorizations in order to make good decisions and resolve account issues. Key Responsibilities Perform detailed review of medical record documentation to answer billing/authorization level questions. Work assigned authorization and billing work queues (WQs) on a daily basis to assist in keeping the denials at a minimum. Prioritize multiple tasks and work well with all levels of staffing including faculty, management, and coworkers both within and outside of the unit. Maintain all routine clerical operations and communications. Adhere to the UCSF House and Telephone Standards and be sensitive to the needs of patients, staff and providers at all times. Provide excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments and insurance companies to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu) Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: #J-18808-Ljbffr

Created: 2025-03-06