Deputy Managing Director, Office of Apple Health & ...

Deputy Managing Director, Office of Apple Health & Homes and Permanent Supportive Housing (WMS 2)At theDepartment of Commercewe strive to be creative, collaborative, and trusted. We identify opportunities to deliver critical funding and services to strengthen communities and aim to promote equity in all aspects of our work. We believe that a diverse and inclusive workforce is essential to our success, and we work to foster an environment where all individuals are valued and respected. We cultivate an environment in which we continuously learn, and we own our work.We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the richness of the communities we serve. Together, we can build a brighter and more inclusive future.TheHousing Division (HD)partners with local governments, Tribes, housing authorities, and nonprofits to develop and preserve affordable housing, promote individual and family self-sufficiency, and reduce adult and youth homelessness.Reporting to the Managing Director for Office of Apple Health & Homes and Permanent Supportive Housing, this position is responsible for direction, oversight, management, and administration of services and activities related to behavioral health housing programs and policy and efforts to expand permanent supportive housing in Washington. The Deputy Managing Director for the Office of Apple Health & Homes and Permanent Supportive Housing (AHAH/PSH) is responsible for promoting an effective, collaborative statewide system to facilitate seamless transitions for patients discharged from state psychiatric hospitals, local inpatient behavioral health settings, and other public institutions into permanent housing. The position manages state and federal funding for long-term supportive housing rental subsidy programs and works with state and local organizations to better coordinate all supportive housing funding.Core processes include:Assisting the AHAH/PSH Managing Director with shaping and driving policy through the development of strategic plans, policies, and procedures.Developing and modifying programs to ensure compliance with state and federal requirements.Ensuring fair and equitable access to resources in the most effective, efficient, and transparent manner possible.Communicating effectively to establish, foster, and maintain effective relationships.Improving the effectiveness and efficiency of state and other permanent supportive housing programs.Serving as backup to the AHAH/PSH Managing Director on behavioral health and supportive housing issues and challenges and developing opportunities through close contact with the community and public and private organizations who provide relevant services.Consulting and coordinating with other unit and HD division programs and staff to ensure the implementation and delivery of housing programs and policies stay aligned and coordinated whenever feasible.Facilitate building capacity for broad-based long-term rental assistance programs that provide permanent housing subsidies for persons with behavioral health conditions or who are experiencing homelessness or have had a history of homelessness.Serve as the liaison between Commerce and key leaders and staff from the HCA and DSHS including discharge social workers at Eastern and Western State Hospitals and local psychiatric facilities.Coordinate with Behavioral Health Organizations and their providers, Amerigroup, and the contracted Foundational Community Supports providers, supported employment and housing providers, and other public and private stakeholders to perform the key tasks associated with this position.Expand permanent supportive housing systems that are coordinated with behavioral health and other health services:Manage $11 million per year of long-term rent assistance funding for permanent supportive housing in scattered-site permanent housing or project-based permanent supportive housing for persons with behavioral health conditions.Manage $13 million in HUD Section 811 Project Rental Assistance for persons with disabilities residing in approved units in publicly financed multifamily housing projects.Manage $1 million per year in startup and operating funding for new recovery residences across Washington for persons in recovery from substance use disorders.Collaborate with the Operating, Maintenance, and Services manager to manage approx. $47 million per year for operating and services costs of permanent supportive housing units in publicly financed capital projects.Facilitate linkages for individuals and systems to coordinate services resulting in greater access to housing, care coordination between supportive housing services, intensive case management, mental health and substance abuse treatment, and vocational and employment assistance.Prioritize individuals discharging from state or local psychiatric facilities. Work closely with the Heath Care Authority, the Department of Social and Health Services, Behavioral Health Administrative Service Organizations, Managed Care Organizations, and state and local psychiatric facilities.Assist the AHAH/PSH Managing Director in collaborating with funders (like the Housing Trust Fund and the Washington State Housing Finance Commission, and other large municipal funders) to increase applications for development of permanent supportive housing projects.Assist the AHAH/PSH Managing Director in research to quantify current unmet need for behavioral health housing and permanent supportive housing, advising the Legislature on the unmet need, and working with leaders in the Multifamily Housing unit to bring about increased production of permanent supportive housing.To promote statewide adoption and fidelity of this practice, the following additional tasks and objectives are associated with this position:Participate in the acceptance and promotion of a statewide, evidence-based permanent supportive housing model.Building on knowledge and service strategies developed as "best practices," this curriculum provides supervisors and staff working in supportive housing settings with the tools and skills they need to support and strengthen their work in providing services to both individuals and families with complex service needs for staff working in supportive housing settings.Work with stakeholders to document and communicate needs, barriers, and policy opportunities related to permanent supportive housing.Coordination of the following is required, but not limited to, issues, projects, and staffing contribute to the development of legislative proposals and or political strategies to achieve unit goals:Assist in designing and setting overall direction for implementation and management of behavioral health and supportive housing policy.Responsible for formulating detailed strategies and implementing plans to convene and direct cross-agency statewide systems changes relevant to behavioral health housing.Oversee applications, receipts, and use of public and private grants and appropriated funds related to behavioral health housing.In partnership with the Managing Director, exercise independent judgement and make decisions concerning inter-agency and legislative changes relevant to behavioral health and supportive housing.Develop and maintain strong working relationships with stakeholders from a variety of interest groups related to behavioral health and supportive housing.Develop legislative testimony and draft bill analysis and proposed RCW changes regarding programs and services.Staff management:Promote viewing all work of the unit through a racial equity lens.Oversee work performed: help establish Unit culture, participate in the hiring process; identify and support training and mentoring, needs and opportunities; provide regular feedback, coaching, and guidance; set goals and expectations; evaluate job performance; correct performance.Meet to develop goals, objectives and work plans. Contribute to development and maintenance of staff morale.Required Education and Experience:Nine years of professional experience with working with stakeholders to increase the supply of permanent supportive or other housing with services.OR Nine years total combination of professional-level experience and post-high school equivalent formal education (including college level coursework, technical and/or vocational education, and/or certification programs) in housing finance, real estate, contracting or in a related field. Combinations could include but not are not limited to:Associates degree and seven years of professional experience.OR Bachelor's degree and five years professional experience.One year of experience supervising one or more employees including hiring staff, training and development, assigning work, evaluating performance, and taking corrective action; demonstrated skills necessary to foster an environment of trust, allow employee autonomy, and work with employees to identify assignments, experiences, training, and growth opportunities. Supervisory experience may have been gained concurrently.Three years of experience managing housing or housing assistance contracts.Experience managing the process of developing at least one new funding program or similar type of new initiative.Experience briefing and engaging senior level government officials.Experience with state or local legislative processes.Demonstrated knowledge of public systems that serve individuals with behavioral health challenges, co-occurring populations, or those at risk of and experiencing homelessness and other issues relevant to the Community and Services and Housing Division.Demonstrated experience convening and coordinating diverse stakeholder groups.Excellent public speaking, verbal and written communication skills.The ability to prioritize work and manage tight deadlines effectively.Ability to understand and work with state budget and accounting systems, program budgeting, and the ability to manage budgets as required. Knowledge and understanding of agencies as service providers is essential.Required Competencies:Accountability --Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.Customer Service --Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.Integrity --Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.Leadership --Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.Diversity Equity and Inclusion --Understands and applies the language and concepts of a diversity, equity and inclusion (DEI) culture; commits to create and maintain a DEI and anti-racist work environment; commits to apply a DEI and anti-racist lens to policy setting and decision making, including but not limited to program planning and development, community and stakeholder outreach, and allocation of resources.Collaboration --Helps team and stakeholders meet goals and responsibilities, listen to others and values opinions, promote a collaborative environment, and are a trusted partner who communicates openly and honestly.Teamwork --Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.Hiring --Defines position requirements and necessary skills, recruits large applicant pool, prepares for and conducts good interviews, values both experience and potential, selects appropriate candidates, builds teams with complementary skills, promotes diversity in hiring.Interpersonal Skills --Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism.Quality --Is committed to excellence, looks for improvements continuously, monitors quality levels, finds root causes of issues, owns/acts on issues, and turns mistakes into learning opportunities.People Development --Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility/opportunity.People Management --Defines roles and responsibilities, motivates and challenges employees, delegates effectively, rewards contributions, manages collaboratively.Results Focus --Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.Budgets/Cost Control --Plans for and uses resources efficiently, always looks for ways to reduce costs, creates accurate and realistic budgets, tracks and adjusts budgets, contributes to budget planning.Communication --Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening#J-18808-Ljbffr

Created: 2025-03-06