Chief Information Officer

WASHINGTON UTILITIES AND TRANSPORTATION COMMISSIONRespect. Professionalism. Integrity. Accountability.Help protect the consumers of Washington state!Chief Information Officer (CIO)The starting salary offer will be determined based on the successful candidates' qualifications within the budgeted salary range of$130,000 - $142,512 annually. However, there is an ability for growth and development in this salary for the individual once employed.This recruitment is open until March 9, 2025, at 11:59pm.UTC reserves the right to make a hiring decision and/or choose to close or extend this recruitment at any given time after seven (7) calendar days.The Opportunity:The Washington Utilities and Transportation Commission (UTC) is seeking to fill the role of Chief Information Officer (CIO) within the Administrative Services Division to provide direction and guidance to the commission on all matters related to information technology, including IT strategic planning, enterprise architecture, enterprise shared services, security planning, disaster recovery planning, and additional areas.Hybrid:Although this is a hybrid opportunity, the successful incumbentmustreside within Washington state andmustbe available to report to the Lacey, Washington headquarters building when needed, which may be outside regular work hours.Travel:Occasional travel for meetings or training may be required.Who We Are:Our mission is to protect the people of Washington by ensuring that investor-owned utility and transportation services are safe, equitable, reliable, and fairly priced. We protect consumers by regulating the rates, services, and practices of private or investor-owned utilities and transportation companies to ensure they are safe, equitable, reliable, and affordable.The UTC is continually recognized for its excellence and integrity as a regulatory agency, as we challenge the status quo and ourselves to ensure equitable outcomes for our customers and the people of Washington State. We recognize that our employees are the key to the agency's success. We are committed to our work but value balance with our personal lives. We demonstrate our commitment to employees by providing an environment that stimulates professional growth, and offers continuing learning opportunities, meaningful work, and a comprehensive benefits package. For more information about our benefits or working at UTC, please visit ourwebsite .What We Offer Our Employees:UTC fosters an environment ofdiversity, equity, inclusion and belonging , while striving to hire and retain a workforce from the communities we serve.We place importance on a healthy balance between personal and professional lives; offering flexible work schedules, wellness programs, and mobile/telework opportunities.Through the state, our employees (and their families) are offered options for medical, dental, vision and basic life insurance.We offer enrollment into the state retirement programs and a deferred compensation plan.Throughout the calendar year, employees receive a minimum of 14 days of vacation leave per year and 11 paid holidays and 1 personal holiday in addition to accruing sick leave.Our Values:Respect -We treat every person and interaction with consideration and goodwill.Professionalism -We are committed to excellence in our work and conduct.Integrity -We do the right things for the right reasons - trusting others to do the same.Our Equity, Diversity, and Inclusion (EDI) Competencies:EDI Knowledge, Understanding, & Commitment.Self-Awareness and Commitment to Growth.Cultivating Mutually Beneficial and Trusting Strategic Partnerships.Inclusive Excellence & Allyship.The Position:Reporting to the Operations Director, the CIO serves as the highest-level information technology (IT) position within the commission. The successful incumbent applicant will provide direction on all commission activities related to IT including, but not limited to strategic planning, enterprise architecture, enterprise shared services, security planning, disaster recovery planning, IT portfolio management, contracts, budget and additional areas.What You'll Do:Manage and oversee the commission's Information Services portfolio. Typical work will include planning, developing, and directing long-range IT strategy, and supporting all aspects of the commission's information technology services.Manage the commission's enterprise systems architecture and ensure systems and services support business requirements and commission applications. Provide support and consultation to stakeholders in the development of the strategic direction of IT architecture and services. Inform decision making and planning.Responsible for Enterprise Architecture decisions and strategies related to the IT infrastructure needed to support operations and application development efforts. Consult and assist in the development of commission strategic business plans.Additional duties include, but aren't limited to the following:Supervise the Information Services section, including the commission's enterprise services, server, applications, network infrastructure, IT security, helpdesk, GIS services and desktop support functions.Responsible for recruiting, hiring, mentoring, and disciplining staff. Assign and evaluate work to ensure the section is meeting objectives and key results.Advise commission leadership and staff in the development of policies and procedures involving information technology.Develop, maintain and implement the commission's IT security program to ensure a safe IT environment compliant with the OCIO IT Security Standards. Directly responsible for managing and coordinating the commission's IT security program, including the commission's security and disaster recovery plans, IT security audits, and disaster recovery exercises.Serve as the chair of the commission's Information Technology Steering Committee to develop and implement IT strategies and initiatives. In addition, serve as a member of the commission's extended leadership team. As a member of the state's CIO Forum, participate in the development and implementation of the state's IT direction and policies.Required Qualifications:Bachelor's degree in computer science, information technology or related field from anaccredited institutionANDFive (5) years of senior-level IT management experience managing large, high-risk, IT projects and leading and managing senior IT resources.Progressive experience supervising/managing technology staff.ORAssociate's degree in computer science or related field from anaccredited institutionANDSeven (7) years' senior level IT management experience managing large, high risk, IT projects; including leading and managing senior IT resources.Progressive experience supervising/managing technology staff.ORNine (9) years senior level IT management experience managing large, high risk, IT projects; including leading and managing senior IT resources AND Progressive experience supervising/managing technology staff.Equivalent education or experience may be substituted for the degree on a year-for-year basis.Accreditation is recognized by the US Dept. of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent.ANDDemonstration of EDI Competencies (expected of all LEADERSHIP employees)Advocates and Models our Culture and Value.Cultivates a Shared, Strategic Vision for EDI.Fosters Learning.Makes the commission more accessible to underrepresented and marginalized communities.Leads and Navigates Change.Embraces and Embeds Inclusion in Decision-making.Demonstration of EDI Competencies (expected of all employees)EDI Knowledge, Understanding, & Commitment.Self-Awareness and Commitment to Growth.Cultivating Mutually Beneficial and Trusting Strategic Partnerships.Inclusive Excellence & Allyship.Demonstration of UTC Leadership Principles (expected of all LEADERSHIP employees)Consistently reflect the commission's leadership principles in how you behave, interact with others, and in the decisions, you make in your work. Among those, actively support the direction of the commission. Work cooperatively on issues and to find solutions that meet the needs of the whole commission, not just individual section needs. Communicate and carry out the decisions of the management team in a complete and timely manner.Demonstration of UTC Values (expected of all employees)Respect.Professionalism.Integrity.Accountability.Demonstration of UTC Core Competencies (expected of all employees)Accountability -With courage, we hold ourselves and each other accountable for exhibiting respect, professionalism, and integrity.DEI Knowledge, Understanding, & Commitment -Ability to be exposed to, know, and understand the language and concepts of DEI and be committed to being part of creating, maintaining, and improving a diverse, equitable, respectful, and inclusive workplace.Self-Awareness and Commitment to Growth -Engages in self-reflection, lifelong learning, and growth.Cultivating Mutually Beneficial and Trusting Strategic Partnerships -Conducts themselves in a manner that builds trust, enhances work relationships, and meaningfully partner and engage with those they serve and serve with.Inclusive Excellence & Allyship -Ability to demonstrate that all people are valued and engaged as members of the group, team, organization, or community through equitable, inclusive, and respectful behavior.Measuring Success and Improvement -Ability to develop, implement, evaluate, and continually improve strategies that promote equity and inclusion in their organization and with the communities they serve.Customer Focus -Responsive to both internal and external customers. Works with customers to identify needs; assumes responsibility for their own role in meeting those needs. Ensures commitments to customers are met. Receptive to customer feedback.Results Focus -Accepts personal accountability for individual results or share of team results. Manages workload and interpersonal relationships to achieve results: prioritizes tasks appropriately, overcomes obstacles, works with others as necessary, and meets deadlines and quality standards.Communication Skills -Demonstrates communication skills (reading comprehension, writing, listening, speaking) appropriate to the position. Shows respect and courtesy in interpersonal communications.Adaptability/Flexibility -Open to new ideas. Responds constructively to change and stressful situations. In consultation with supervisor, adjusts plans to meet changing needs.Self-Development -Demonstrate proactive learning. Keep knowledge and skills up to date. Solicit and accept constructive feedback. Seek developmental assignments to improve skills. Turn challenges into learning opportunities.Continuous Process Improvement -Utilizes Lean tools and principles to continuously identify improvements, solve problems, and improve work processes. Participates with process improvement projects/teams. Actively engages in section/division huddles and incorporates visual management into daily work.Desired Knowledge, Skills, and Abilities:Master's degree in computer science or information technology from an accredited institution.Knowledge of state contracting and procurement laws, policies, requirements, and contracting/procurement best practices.Ability to apply project management principles and practices.Proficiency in enterprise-level information management systems and technology related subjects, including networking, server environments, hardware/software upgrades, disaster recovery planning and software release/configuration management.Prior experience as a state or government CIO.Ability to communicate complex issues effectively and adjust communication style to meet the audience's needs.Ability to effectively address conflict, leading teams to resolution.Demonstration of successful planning and leading enterprise-level business process transformation projects.Involvement in and implementation of strategic planning.Leading and coordinating diverse project teams consisting of IT personnel, business users, and vendors.Overseeing budgeting, planning, and resource allocation to align with the organization's mission and business priorities.Experience with:Software development practices, processes, and procedures.Leading IT infrastructure/architecture planning and applying enterprise-level IT best practices.Applying current IT security and system standards.Configuring and maintaining network infrastructure.SharePoint, Exchange, SQL Server, Microsoft Windows server operating systems and Active Directory Account Administration.READ THE FOLLOWING INFORMATION COMPLETELY:This position isincludedin the Washington Management Service (WMS).This position is overtimeexemptfrom the requirements of the Fair Labor Standards Act.Ensure the accuracy, spelling, and grammar of your application and any requested attachments before submitting.How to Apply:If you're interested in joining our Team, please read the instructions below carefully; click"Apply"at the top of the page to begin the process.Your application willonlybe considered completeif the following attachments are submitted in addition.Please note,see resumewill not substitute for completing the "work experience" section of the application or supplemental questionnaire.Letter of Interestdescribing how you meet the position qualifications and why you believe you are the ideal candidate.Resumedetailing your applicable experience and education.References:At least three (3) professional references with current telephone numbers and email addresses; one (1) contactMUSTbe your current or most recent supervisor.The initial screening of candidates will be solely based on the contents and completeness of the application, including answers provided to the Supplemental Questionnaire, along with the required attachments -letter of interest, resume, and referencessubmitted as part of the application process.All information may be verified, and documentation may be required for verification. Candidates may be disqualified if the education and/or work experience does not include information used to meet the minimum qualifications of the job.The UTC is an equal opportunity employer. We want to make sure you have an equal opportunity to join our team. Our commitment is making sure current and future employees are treated fairly and equally without regard to age, sex (including gender identity), race, ethnicity, disability, sexual orientation, veteran status, marital status, or religious or political affiliation.Persons needing accommodation in the application process or this announcement in an alternative format may contact . For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.For more information about the UTC, please visit: , State of Washington:

Created: 2025-03-06