Maitre D
Baso - Houston, TX
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We are looking for a Maí®tre D' to join our tight-knit team! Maí®tre D' responsibilities include: Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner. Full knowledge of Baso's dining room, flow of service, and full restaurant buyout setup and capabilities. Meet and greet in-house guests upon arrival and provide exemplary introductions to the restaurant. Ensure all new hosts are properly trained in phone etiquette, booking reservations properly, and overall host role duties. Oversees host development, assists in host scheduling with Floor Managers Maintaining and organizing host stand Updating new menus and promotional menus communication through Resy and social media, and with guests. Ability to manage Resy reservation system and maximize seating potential at all times. Ensure all reservations are confirmed in advance and all policies of the restaurant are communicated Monitoring the overall flow of the restaurant Working with floor staff in collecting key guest preferences and maintaining Resy guest database, researching and maintaining guestbook Responsible for service excellence as the first and last impression of the restaurant Assisting in food and drink running when needed Performing other related duties as assigned Requirements: 1+ years experience hosting in a high volume, fine dining establishment Ability to work 30+ hours per week, including nights and weekends proficiency in Resy exceptional time management skills Preferred skills: Spanish/English bilingual All positions require: Perform more than one task at a time Valid TABC Complete Food Handler Certification per state requirement Follow supervisor instructions Report to work in a complete required uniform Maintain a well-manicured appearance and persona that reflects the image of the restaurant Meet personal schedule requirements punctually Be courteous, friendly and pleasant Stand and walk for an entire shift Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties Safely transport items to and from kitchen on a slick uneven surface Lift and carry multiple plates from kitchen to dining room Safely move about in all areas of the restaurant Frequently bend, stoop, reach, lift, carry, and wipe Attending monthly meetings, trainings and deep cleaning We look forward to meeting you!
Created: 2025-03-06