Woman's HOPE Residential Services - On-Call Client ...

Woman's HOPE Residential Services - On-Call Client Safety Navigator 2261 Bryant St, San Francisco, CA 94110, USA Req #942 Friday, February 21, 2025 HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention. Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs. Training and professional development opportunities. Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do. This Women's HOPE residential program offers specialized care to the underserved female population of San Francisco, including low-income African American and Latina women and their families/children, with a special focus on pregnant and parenting women with co-occurring substance use and psychiatric disorders. The program is gender-responsive and trauma-informed, addressing substance use, trauma, mental illness, health and wellness, family reunification, parenting education, employability, homelessness, and sober living skills. The team of providers at Women's HOPE includes parenting counselors, therapists, and SUD counselors who provide wrap-around services to support and empower our participants as they reach toward their goals. On-Call Client Safety Navigators (On-Call CSNs) are responsible for maintaining and assessing the safety and security of the program and its residents while providing a supportive treatment environment. Through effective communication, On-Call CSNs relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. On-Call CSNs ensure that the treatment environment is safe and welcoming. KEY RESPONSIBILITIES Safety and Security Responsibilities: Remain alert and awake during the entire overnight shift. Perform house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Coordinate fire watch with residents. Perform crisis intervention and communicate with the treatment team as unforeseen situations arise. Document client updates and incidents in the facility log daily. Perform CPR and First Aid as needed. May work weekends and holidays as needed. Treatment Setting Responsibilities: When assigned the DOT (Directly Observed Therapy), document and accurately distribute client money, ensure client medications are securely stored and properly accounted for, and hold facility keys and floater cellular phones. Ensure all house laundry is completed. Appropriately file any outstanding paperwork. Maintain tracking sheet and send it to the appropriate departments before the end of the shift. Attend required trainings and meetings. QUALIFICATIONS Education, Certification, and Experience: High School diploma or equivalent. Completion of a background check and livescan clearance required. Knowledge: Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Integrity to handle sensitive information in a confidential manner. Skills and Abilities: Alertness and Vigilance Crisis Management Safety and Security Awareness Communication Skills Accountability Independence and Initiative Flexibility and Adaptability Bilingual- bilingual in SF county threshold languages preferred. We will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

Created: 2025-03-05