General Manager - Grant Park Bistro

This range is provided by LM Restaurant Group. Your actual pay will be based on your skills and experience "” talk with your recruiter to learn more.Base pay range$75,000.00/yr - $85,000.00/yrLM Restaurantscurrently include Grant Park Bistro, River North Bistro, Evanston Corner Bistro, Land & Lake Kitchen, Land & Lake Rosemont and Land & Lake Cafe Evanston opening spring 2025.Job DescriptionLM Restaurant Group is looking for a talented General Manager to join our team at Grant Park Bistro. The primary focus of this position will be responsible for overseeing the successful restaurant operating procedures. Their duties include but are not limited to: bar management; reviewing guest satisfaction; daily operations; sanitation; forecasting and financials. Communication skills, both verbal and written, are vital for this position as they will need to regularly work with Upper Management, Corporate, the Director of Operation, and Hourly Employees both FOH and BOH. The General Manager will report to the Director of Restaurant Operations.What will I be doing?As the General Manager, you would be responsible for directing and administering the activities and services in the company's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations, and delivering recognition and reward.Monitor and assess service and satisfaction trends, evaluate, and address issues and make improvements accordingly.Ensure compliance with health, safety, sanitation, and alcohol awareness standards.Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide.Recruit, interview, and train team members.Compile financial data related to operations, investigate and critique variances from expectations to determine cause and recommend appropriate management response to ensure attainment of hotels financial objectives.Ensure the highest level of customer satisfaction.Manage inventory, ordering, and receiving liquor, beer, and wine.Organize and lead staff trainings with a focus on bar operations including but not limited to food and wine pairing, guest experience, and menu knowledge.Full understanding of local Health Department Sanitation guidelines.Understanding, implementing and monitoring operational policy and procedures of the organization.Develop positive working relationships with the support divisions and operations team to ensure proper operational support.QualificationsEducation: bachelor's or higher degree in a related field preferred but not required.Experience: 5+ years progressive experience in managing Food & Beverage Operations.Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Experience in forecasting and budget preparation.Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred: Spanish.Licenses or Certifications: SERV Safe Manager, Allergen Manager and Bassett certifications required.Other: Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate basic mathematical functions. Preferable Bilingual (Spanish).Ability to work flexible schedule to include weekends and holidays.EOE/AA/Disabled/VeteranJob Type: Full-timeBenefits401(k)401(k) matchingHealth insurancePaid time offPaid trainingVision insuranceShift10 hour shift8 hour shiftDay shiftEvening shiftMorning shiftSeniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesHospitality#J-18808-Ljbffr

Created: 2025-03-05