Assistant Manager

Faced paced, high volume, upscale casual, Mexican fusion restaurant- recently named top 25 best new restaurants in New Jersey! Assistant General Manager (AGM) - Maize Cocina and Cocktails Job Summary: As the   Assistant General Manager (AGM)   at Maize Cocina and Cocktails, you will support the   General Manager (GM)   in overseeing daily operations, ensuring the highest standards of service, food, and beverage quality. You will serve as the key link between departments, leading floor operations, staff training, guest satisfaction, and overall business execution. Your role includes direct involvement in service, team development, and operational efficiency while maintaining a welcoming and professional dining atmosphere. Key Responsibilities: Operations and Guest Experience: Oversee   daily restaurant operations   for both   dine-in and takeout , ensuring exceptional guest service and efficiency. Maintain   service excellence   by engaging with guests, resolving issues, and handling VIPs and private events. Manage   reservation systems, seating charts, and guest experience tracking   to ensure smooth service flow. Enforce   SOPs, quality control, and NJDOH compliance   to ensure a safe and efficient work environment. Lead   opening and closing shifts , acting as a keyholder and ensuring all operational checklists are completed. Support the   execution of private and corporate events , working closely with the Event Director. Team Leadership and Development: Supervise, train, and mentor a team of   20+ FOH staff members , including servers, bartenders, and hosts. Conduct   daily pre-shift meetings   covering menu updates, service standards, reservations, and VIP details. Oversee   FOH hiring, onboarding, training, and performance management , ensuring professional growth. Foster a   positive team culture   by maintaining clear communication between FOH, BOH, and management teams. Financial and Administrative Oversight: Assist in   budgeting, cost control, and inventory management   for food, beverage, and labor costs. Monitor and enforce   cash handling, payroll, scheduling, and POS reconciliation   to ensure accuracy. Enter tipped employees' tip percentages weekly   to ensure proper payroll distribution and compliance. Work closely with the GM to develop and implement   marketing plans, promotions, and business strategies . Ensure   compliance with all federal, state, and local regulations   related to labor, safety, and health standards. Qualifications: 3+ years   of experience in a hospitality management role (Assistant Manager, Floor Manager, or similar). Strong leadership,   communication, and problem-solving   skills with a hands-on management approach. Expertise in   guest service, team development, and FOH operations . Ability to manage   inventory, cost control, scheduling, and payroll processes . Proficiency in restaurant technology, including   POS systems, reservations software, and Microsoft Office . NJ Food Handler Certificate and ServSafe/TAM certification preferred. Ability to   work flexible hours , including nights, weekends, and holidays. Capable of   standing for long periods   and lifting up to   30 lbs   as needed. Why Join Us? At Maize Cocina and Cocktails, we strive to create   memorable dining experiences   through outstanding hospitality, quality food, and a strong team culture. As the AGM, you will play a   key leadership role   in our continued success, contributing to a dynamic and rewarding workplace.  

Created: 2025-03-05