Global Directory Services Engineer/SME NC

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions.Please apply or call one of us to learn moreFor further inquiries regarding the following opportunity, please contact one of our Talent Specialists Amit | 224-507-1290 Neha | 224-507-1279 Title: Global Directory Services Engineer/SME Location: Hybrid, within area of the office locations (Client, NY; Charlotte, NC). Duration: 8 MonthsSchedule: Standard M-F 8-5. OT not anticipated. Interview Process: 1st round 30 min phone screen, 2nd round 1 hour video panel interview with team Minimal travel anticipated within the US. Description:SCOPE/PURPOSE OF POSITION The Global Directory Services Engineer is a senior technology leader and SME for Global Directory Services, to include on-premises and cloud Active Directory, Microsoft Entra, and related products and utilities which support AD/Entra. This position will function as an enabler across IT Architecture, Engineering, Operations, Security, Strategic partners, Technology vendors and Project management teams to facilitate the successful delivery of complex Client initiatives and priorities. A core accountability of this position is a strong engineering mindset that focuses on keeping the environment organized, secure, while flexible, while ensuring the time spent on manual tasks is minimized, preferring the implementation of standards-driven automation. Responsibilities include evaluation of the current Client Active Directory and Entra environments, making recommendations for continuous improvement and alignment with best practices. As a core member of the Client Multi-Cloud team, this position will be responsible for helping direct and guide the delivery of key priorities across multiple stakeholders, with the assistance of the Project Manager and Technical Support teams. While being predominantly internally focused, this position will require strong communication to bridge between various Infrastructure and Application teams as well as an excellent ability to navigate within a background of relative ambiguity. ROLES AND RESPONSIBILITIES Design, install, configure, operate Active Directory (AD), Entra, and supporting utilities and products Establishes standards, policies and guidelines for Active Directory and Entra in collaboration with service line owner, information security, and technology teams Develop, configure, and support Active Directory and Entra solutions that meet business needs and align with Client technology standards Supports IT project start up though technical consultation, charter definition, benefit and analysis, requirements gathering and formal PMO approval Partners with all members of project team as a technical lead in the planning, design, coordination and execution of comprehensive, realistic and effective work plans Helps promote a consistent vision and strategy throughout the organization Builds relationships that foster collaboration and partnerships to drive better strategies, priorities, and service to the customer Assists and oversees quality change control according to Client Change Management, Incident Management, Problem Management and Disaster recovery Methodology Mentor members of the infrastructure team on architectural, engineering and operational best practices related to Active Directory Communicates design at strategy at all levels of the organization Provides escalated support for Business-Critical problems EDUCATION REQUIREMENTS Bachelor's degree or equivalent from four-year college in computer science or related field, preferred High School Diploma or GED minimum required. WORK EXPERIENCE 7 years of experience in Active Directory / Windows system administration, with a focus on private cloud and public cloud platforms 7 years' experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting services and cloud infrastructure. REQUIRED SKILLS Active Directory Design and Migration experience at an enterprise level (multiple forests and domains, trust relationships) Active Directory Security Best Practice Implementation (e.g., tiered services, GPOs, Privileged Access Workstations, AD Health Monitoring) Active Directory Backup / Restore Testing, Ransomware Protection In depth knowledge of Active Directory and Windows Servers, including Active Directory on Prem Azure AD ADFS M365 Integration Multi-factor Authentication Windows Server Core Leads by Example: Professional, big picture thinker, accountable, committed and well respected by team; can contributes significantly to Mission, Vision and Strategy of the organization; shows strong alignment of work and priorities to vision and strategy Inspires Others: Exhibits a wide breath of technical, operational and team leadership skills; excellent command and control; develops strong talent through good situational management skills; possesses a passion for excellence Gets it done: Consistently achieves quality results on a timely basis; challenges and pushes his team; high Say-Do factor (i.e. delivers on commitments); superior follow through. Experience engineering, building, and supporting a global active directory environment A holistic understanding of IT infrastructure inclusive of server, storage, network, virtualization, database, DR/business recovery and continuity practices, etc. Understanding of public cloud models (IaaS, PaaS, SaaS) and providers (AWS, Azure) Demonstrated expertise driving operational improvement and excellence Proven ability to influence and interact effectively with peers and IT leaders Strong communication and presentation skills Strong crisis management DESIRED SKILLS Experience with Microsoft AD partitioning and tiering mechanisms, such as Red Forest and Tier 0/1/2, Privileged Access Workstations (PAW), Netwrix Password Policy Enforcer, Quest Recovery Manager Manufacturing Experience Active Directory in a High Security / Regulated environment About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Created: 2025-03-04