Account Manager

Join our dynamic Growth Team as an Account Manager and play a pivotal role in shaping meaningful customer relationships. In this role, you'll partner with organizations to solve real-world challenges and expand Hi Marley's relationship and impact. You'll engage with C-level executives, collaborate with a team that values innovation, and contribute to a culture built on curiosity and shared success. We thrive on teamwork and shared enthusiasm, which is why this role involves joining us in the office for two days each week. What you'll do: * Serve as key point of contact for assigned accounts and customer strategy, while nurturing long-term relationships * Understand customers' business objectives and develop strategic account plans to meet their needs * Work cross-functionally with Marketing, Product, Design, and Engineering to execute account strategy * Understand complex roles and organizational structures to maximize the value of Hi Marley for the customer * Partner with the Customer group to ensure customers receive maximum value and adoption * Responsible and accountable for building pipeline and achieving revenue targets; carry a quota aligned to specific strategic accounts * Maintain timely and accurate reporting of the pipeline, account plans and activities * Monitor the company's industry competitors, new products, and market conditions * Demonstrate industry expertise on key business issues, processes and trends as well as develop and demonstrate Hi Marley solution domain expertise * Attend events and conferences to improve the Hi Marley brand visibility and network * Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) system What we are looking for: * 4+ years in account management, closing enterprise software deals * Experience selling in longer sales-cycle environments (6 mo.+) * Experience working with large, complex Enterprise accounts * The ability to build authentic relationships both internally and externally * Exceptional communication skills, highly organized, collaborative and detail oriented * Comfort in a startup environment - we move quickly and wear many hats in a dynamic environment * Comfort with travel - expected 30-40% to develop and maintain relationships * Experience in Property & Casualty insurance is a plus

Created: 2025-03-03