Field Service Representative

General information Requisition # R58006 Locations USA-CA-Twentynine Palms Posting Date 01/31/2025 Security Clearance Required TS/SCI Remote Type Onsite Time Type Full time Description & Requirements Shape the future of defense with ManTech! Join a diverse team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with ManTech! Currently, ManTech is seeking a motivated, career and customer-oriented Field Service Representative to support our USMC contract out of 29 Palms, CA. Responsibilities include but are not limited to: * Provide All Source Field Support Representative (FSR) services for ManTech's C4ISR Sustainment program in direct support of the U.S. Marine Corps. * Entering problem reports into Configuration Management Professional (CMPro). * Provide local commands support in upgrading and fielding of systems, software upgrades, Maintenance Instructions (MIs) and other system level support. * Provide on-site support for NIWC-Atlantic and MARSYSCOM Program Office as required Minimum Qualifications: * At least 10 years of hands-on experience with the training and evaluation of procedures, instruction, curriculum management and development, and database management for C4ISR systems, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. * Recognized expert who has demonstrated industry and public service leadership in C4ISR Program curriculum development, management, and instruction. * Strong familiarity with enterprise solutions, databases and software link analysis tools such as Palantir, Advances Analytics Technical Solutions (AATS), and ArcPro. Preferred Qualifications: * Ability to effectively communicate both written and oral to ensure program objectives are clearly convey to others and program level documentation is written clearly and technically correct. * Ability to troubleshot and provide technical support to end users of USMC Intel products. * Ability to load, configure and troubleshoot software and hardware issues. * Advanced proficiency in Microsoft Office products. * Ability to provide training to end users in the proper operations and maintenance of USMC Intel systems. This training could be over-the-shoulder training in a one-on-one environment or a formal classroom environment with multiple students. * Experience in submitting "problem reports" and updating them in a web hosted software tracking system. * CompTIA Security Plus - Continuous Education (CE) Clearance Requirements: * Must have an active TS/SCI Physical Requirements: * Sedentary Work. The projected compensation range for this position is $83,300.00-$138,800.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it's employees beyond just compensation. ManTech's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@ and provide your name and contact information.

Created: 2025-03-03